Over 20,000 complaints have been sent to Ofcom and Channel 4 over allegations of racism and bullying, a statistic that has broken the record for the most-complained about show in UK television history.

The new total is double that seen at the close of business yesterday, when the total number of complaints stood nearer 10,000.

Today has seen a continuation of the ongoing controversy about alleged racist comments and bullying directed at Shilpa by Danielle, Jade and Jo. The day started with Jade saying that she wanted to "headbutt" Shilpa - after that: Hertfordshire Police confirmed that they are investigating two e-mailed threats against unspecified housemates; the Indian government said it was keeping tabs on the situation; ex-housemate Carole said that what Shilpa was experiencing amounted to "bullying on a grand scale"; a street protest occurred in one Indian city; and this evening it was reported that the chief executive of Carphone Warehouse, Charles Dunstone, personally called Channel 4 chief Andy Duncan about the situation.