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Sky+ HD Discuss Sky's high definition television service here.

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Old 04-11-2009, 23:42   #501
bprentice2009
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Quote:
Originally Posted by Peter Henderson View Post
are the SD boxes going to get the new EPG eventually as well ?

Just noticed the promo has now appeared on anytime on my Amstrad box so they must be upgrading soon as well.
SD Boxes will not be getting the HD EPG
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Old 05-11-2009, 03:25   #502
DarloJo
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Sorry if this is a FAQ, but is there a way to roll back to the old EPG if I contact Sky? Just had a forced reboot on our box, and I hate the new guide! I get headaches and struggle to read light text on dark backgrounds, and the new EPG is proving to cause me the same problems... I really liked the old interface, and it looked crisp and clean, rather than a knockoff of a freeview menu!
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Old 05-11-2009, 03:46   #503
bprentice2009
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Quote:
Originally Posted by DarloJo View Post
Sorry if this is a FAQ, but is there a way to roll back to the old EPG if I contact Sky? Just had a forced reboot on our box, and I hate the new guide! I get headaches and struggle to read light text on dark backgrounds, and the new EPG is proving to cause me the same problems... I really liked the old interface, and it looked crisp and clean, rather than a knockoff of a freeview menu!
you could try a forced update that may get it back for a while but eventually everyone will have the new EPG.
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Old 05-11-2009, 10:14   #504
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A force update won't roll bck to the old EPG, you're stuck with it.
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Old 05-11-2009, 10:54   #505
darkmatter111
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Quote:
Originally Posted by DarloJo View Post
Sorry if this is a FAQ, but is there a way to roll back to the old EPG if I contact Sky? Just had a forced reboot on our box, and I hate the new guide! I get headaches and struggle to read light text on dark backgrounds, and the new EPG is proving to cause me the same problems... I really liked the old interface, and it looked crisp and clean, rather than a knockoff of a freeview menu!
I agree and do not like the new EPG at all
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Old 05-11-2009, 15:19   #506
laurie53
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Just received my little black book, exactly one week after the new EPG appeared with no warning at all.

Because of forums like this I knew what was going on, but I feel sorry for anyone who just woke up, switched on and found themselves in totally unfamiliar territory.

One thing I already hate is the fact that the sound stays on even if you turn mini tv off.

Turned the planner on to play back a sports event I was recording on the weekend just in time to hear the commentator announce the final result in the background!
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Old 05-11-2009, 15:30   #507
Jaycee Dove
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Originally Posted by laurie53 View Post
Just received my little black book, exactly one week after the new EPG appeared with no warning at all.

Because of forums like this I knew what was going on, but I feel sorry for anyone who just woke up, switched on and found themselves in totally unfamiliar territory.

One thing I already hate is the fact that the sound stays on even if you turn mini tv off.

Turned the planner on to play back a sports event I was recording on the weekend just in time to hear the commentator announce the final result in the background!
Unfortunately this was first mentioned about an hour after the first boxes got the new EPG in March and it is a seriously stupid design flaw (as in not being able to turn OFF the mini TV - just the picture).

Sky will surely have to change it one day as they must have had hundreds of complaints by now (we had the result of Countdown wrecked on day one of the new EPG months ago - instantly turning me off the mini TV and it has never been on since).

Yes you can press mute but having to remember that everytime you chase play recordings dilutes the use of the box - all due to idiotic software design that seems to have been drawn up by people who have never actually used a box in the way many people use it day in and out (eg chase play).

A simple OFF means OFF option to disable picture and sound is all that was needed giving the choice to the viewer not enforced onto them as now with hardly difficult to spot negative downsides to the usefullness of the box.

But I bet it will be years before we see something that in truth any credible pre testing programme ought to have identified a year or more ago.
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Old 05-11-2009, 19:08   #508
BBDefender
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Couldnt agree more re the sound in background on new epg. If you turn the mini tv off it should turn the sound off as well, this is the worst thing by far that the new epg brings. Aside from this I think its pretty good but this one issue is really annoying. If you set mini tv to off it should give you the sky guide music instead, or at the very least be silent. I cant believe they left this bug in when it has such spoiler potential.
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Old 06-11-2009, 13:31   #509
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Dam, no christmas music this year.
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Old 06-11-2009, 16:25   #510
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unless you stick it on a music channel with xmas music before you go into the planner

I'll miss the xmas music as well
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Old 06-11-2009, 16:28   #511
Adam Law
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Can't you manually tune the EPG Background audio?
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Old 06-11-2009, 19:14   #512
One United
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I loved the Xmas music
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Old 07-11-2009, 12:21   #513
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I'm looking forward to the features of the new EPG, but worried about the reliability issues - when SKY did there last big EPG update a few years back I got the old skipping issue and despite months of ringing and getting nowhere as they would not admit they had anything to do with it I told them to stuff it and bought a Humax.

The Mini TV feature - I have the same thing on my Humax and it's great to stick it on BBC News when I get home from work, get the planner up and I can then listen to the days events whilst browsing it - if you don't want any spoilers for events you've recorded can't you just switch it on Dave or some other repeat driven channel before you stick the EPG on or am I missing something obvious...???! Or Mute the sound?

Having gone back to Sky for HD the most annoying feature of the old EPG is having to start at the top of it everytime you go in - why doesn't it pop-up on the channel you are viewing?

Anyway have an Amstrad so I guess I'll have to be patient ...!
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Old 08-11-2009, 11:11   #514
martybrum
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Remember tho' that the SKY box had to retune to another channel to get that dreadful EPG music. This makes Input2 redundant whilst browsing the guide, and surely contributed to many failed recordings.

I don't think its beyond the technical expertise of SKY's engineers to turn the sound off, but I'd rather not have the horrid EPG music.

Not sure what memory is on the box to allow them to download a piece of music to the hard drive that could replay itself rather than tuning to the EPG music channel.
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Old 08-11-2009, 12:42   #515
Ramsay Ladders
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Quote:
Originally Posted by Sned View Post
Dam, no christmas music this year.
Another plus point for the new EPG for me then
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Old 08-11-2009, 12:49   #516
timey
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Christmas music? I'd just be happy to have a box that worked.
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Old 08-11-2009, 22:54   #517
Ayce
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Quote:
Originally Posted by Sned View Post
Dam, no christmas music this year.
If your a Facebook user and like the EPG music, old, new or even Chrimbo then have a look at this app

http://apps.facebook.com/skyguide/?_...344abe7ef969f8

Terran
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Old 09-11-2009, 13:00   #518
skid_mark
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Way too quiet ...

Quote:
Originally Posted by fmradiotuner1 View Post
I find no change in picture PQ with the new EPG but one thing I dont like about this is the removed volume control which has made sky HD way quieter than freeview now.....
Old post but can't see any response to this. Volume is way too low (>10Db less than before) and no hidden menu to change it either - or is there?
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Old 14-11-2009, 14:19   #519
mlythaby
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Just had the upgrade on my Samsung box yesterday.

The upgrade had a problem, believe it or not the LNB was turned off!!!

Hidden menu, go to setup section press 0 0 1 select

turn lnb on and ohter 2 options by it.

I like to new epeg.
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Old 14-11-2009, 18:31   #520
mlythaby
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Just manually added ITV HD, excellent!
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Old 15-11-2009, 08:10   #521
Bernard Cribbin
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Just got the new epg on my amstrad which has never failed to record for me , until now......

I recorded the following programs in hd on saturday night

The thick of it it (bbc hd)
UfC 105 (Espn hd)
Manny v coto (sky sports hd)

and they have all been recorded with no fkin sound. I am livid.
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Old 15-11-2009, 16:50   #522
Jaycee Dove
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Try play, rewind, play as I have noticed that sometimes via the new EPG recordings play with no sound until you do that but for me this kicks the sound in.

Worth a go.
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Old 16-11-2009, 16:25   #523
Hoi.Polloi
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The new E.P.G. has the sliding graphic that slows down the hole thing. That's terribly un-user friendly and annoying!
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Old 17-11-2009, 15:38   #524
jacko 2
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Gone back to my Sky Plus box hate the new EPG on Sky Plus HD it's total crap
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Old 17-11-2009, 16:21   #525
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Quote:
Originally Posted by jacko 2 View Post
Gone back to my Sky Plus box hate the new EPG on Sky Plus HD it's total crap
Oh not another one . Did you give it longer than five minutes? I know it looks different but for normal use (browsing the guide and choosing recordings to play back) it's not much different.

The mini-TV is mildly irritating but not that big a deal. Otherwise give your eyes/brain a day or so to adapt and you'll find you forget all about it.

Not that I'm a fan of the update myself but I do think you're being a bit silly. As the old phrase has it 'throwing your toys out of your pram'.
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