[Virgil Tracy]

I'm currently with AOL at £10 a month .

I've been with them 3 years and recently had to make a complaint , I've phoned them 3 times over the last 2 months and each time they promise to have it investigated and get back to me , they never do .

I don't need anything fancy , I don't really download a lot , I just want something efficient and a company that respects it's customers . and I don't want to pay more than £10 .


any advice ?

[jongruner]

Originally Posted by Virgil Tracy

I'm currently with AOL at £10 a month .

I've been with them 3 years and recently had to make a complaint , I've phoned them 3 times over the last 2 months and each time they promise to have it investigated and get back to me , they never do .

I don't need anything fancy , I don't really download a lot , I just want something efficient and a company that respects it's customers . and I don't want to pay more than £10 .


any advice ?

hi

well so long as you are not stuck in a contract you could try these people http://www.newnet.co.uk/24meg/index.php good price for a high speed connection. good luck

[LION8TIGER]

Put your postcode into Sam Knows exchange checker and see what is available, go for LLU and don't rule out Talktalk even though they own AOL.

and a company that respects it's customers

Well, when you have problems it's easy to feel that you are getting nowhere on the phone. One thing Talktalk do have is a members forum where things tend to get sorted out much quicker.

[sallygill1961]

i'm with zen excellent service never breaks down and customer service in u.k i won't go anywhere else

Originally Posted by Virgil Tracy

I'm currently with AOL at £10 a month .

I've been with them 3 years and recently had to make a complaint , I've phoned them 3 times over the last 2 months and each time they promise to have it investigated and get back to me , they never do .

I don't need anything fancy , I don't really download a lot , I just want something efficient and a company that respects it's customers . and I don't want to pay more than £10 .


any advice ?

If you've got Be/O2 on LLU at your exchange. You can get O2's up to 8MB for £7.34 (£7.50 in January) if you have an O2 mobile (£12.50 without).

Don't go for the O2 Access as their are lots of problems with that service.

Or you could have Be who have a 12 month half price offer.
https://www.bethere.co.uk/web/beportal/halfprice
Offer ends 30th November.

[Virgil Tracy]

Originally Posted by sallygill1961

i'm with zen excellent service never breaks down and customer service in u.k i won't go anywhere else

how much does it cost?