Router Trouble - Can Connect Via Wirless But NOT via ethernet - Broadband Internet

Msgplus_User · 08-04-2007, 17:56

atm im on the laptop... can connect perfect, can connect to the router page e.g 192.168.1.1 etc...

but on the desktop i canot access the router page or access the internet.

If i unplug the ethernet the desktop notices that the device has been unplugged thats all it does!? what would cause this and ho can i fix it?

Thanks!

Carmen Queasy · 08-04-2007, 18:02

What version of Windows are you using?

Try doing this and tell us what you get:

Go to Start > Run* > Type in "command" in the window (no commas) > In the black box type in:

ping 192.168.1.1

If you get 4 packets received, then it's connected to the router.

Then try:

ping www.bbc.co.uk

See if you get the same results.

Also, what's the status of the Ethernet connection? Is it "Limited or no connectivity"?

*if Vista, just type in command in the search box at the bottom.

Msgplus_User · 08-04-2007, 18:14

destination host unreachable

hm...

Carmen Queasy · 08-04-2007, 19:11

That means it's not connected, or something is blocking it.

If you're on XP, go to Control Panel > (Network and Internet Connections) > Network connections > What does it say on Local Area Connection?

RobAnt · 08-04-2007, 21:09

Consider this - click

If you are running a software firewall, such as "ZoneAlarm" and want to share services, such as files and printers, you will need to "trust" your local area network before PCs can see each other. Instructions on how to do that are also given in the link above.

I do not recommend using the Windows XP firewall (which is turned on by default in XP SP2), as it does not protect your computer from acting as a source for nefarious actions, such as gathering information about you and sending it to criminals. Programs that "farm" such information may not always be picked up by anti-virus or malware detectors.

A one-way firewall, such as the one in XP, will not stop your PC from being used as one of many sources of a repeated nuisance attack on a webserver, or other Internet hosted service, in what is known as a "denial of service" attack. This might be totally silent to you, but causing a lot of trouble for someone else. These attacks can cause webservers and services to slow down and fail to respond to legitimate requests for data.

Some personal firewalls, such as ZoneAlarm for instance, specifically ask whether or not you want to give each new application (program) permanent or temporary access to the Internet. That can be a complicated question to answer and some research may be necessary.

I have also added a special note about printers, other network devices and assigning fixed IP addresses to these devices.

I've added some help for NAS (Network Attached Storage) devices using NDAS drivers with the LPX protocol (Ximeta).

New addition to the thread "Wireless Network Security".

JPB2 · 09-04-2007, 11:43

Quote:

Originally Posted by Msgplus_User

atm im on the laptop... can connect perfect, can connect to the router page e.g 192.168.1.1 etc...

but on the desktop i canot access the router page or access the internet.

If i unplug the ethernet the desktop notices that the device has been unplugged thats all it does!? what would cause this and ho can i fix it?

Thanks!

What you don't say is what make/model of the router is, or if it ever worked correctly. This could be a hardware fault: the behaviour which you are describing sounds very similar to the problems which we had with our Linksys WAG54G. There is a known problem with the WAG54G when the unit overheats and you gradually lose the ethernet ports, but the wireless continues to work perfectly.

If it is a Linksys, then try changing the ethernet connection speed to 10Mbps - this isn't a proper solution but it will probably allow you to use the ethernet connection. Linksys routers do come with a 3 year warranty, but I would suggest that you try the retailer you bought it from rather than Linksys. Linksys just replaced our WAG54G with a WAG200G, but it took them more than 3 months to do this!

Judy

RobAnt · 09-04-2007, 13:27

Judy, if there is a hardware failure (which I very much doubt, as this looks like a configuration issue), it could equally well be the NIC in the PC.

But I'm sure the OP simply needs to reconfigure the NIC's TCP/IP or firewall settings.

Let's wait until he/she reports back in.

mediafriendly · 09-04-2007, 14:21

Quote:

Originally Posted by RobAnt

Consider this - click

If you are running a software firewall, such as "ZoneAlarm" and want to share services, such as files and printers, you will need to "trust" your local area network before PCs can see each other. Instructions on how to do that are also given in the link above.

New addition to the thread "Wireless Network Security".

what is "loopback adapter" that appears in my zone alarm zones as "trusted"?

indenial · 09-04-2007, 19:24

Quote:

Originally Posted by mediafriendly

what is "loopback adapter" that appears in my zone alarm zones as "trusted"?

The loopback is itself and should be trusted. 127.0.0.1 or localhost.

I'm sure all this guys problem is it has fixed IP address and dns settings on the NIC, when it just needs to be changed to DHCP enabled.

Msgplus_User · 14-04-2007, 00:25

sorry havent replied. the problem is not based at my house.. ill get some more info off the person

AFC69 · 16-04-2007, 08:32

I too have a Linksys WAG200G, and both my ethernet wired desktop PC, and my wireless connected laptop work perfectly, but on both devices, I get page cannot be displayed when trying to access the router, 192.168.1.1.

I used the setup cd when origonally configuring the router, but there are additional features only accesible via the web that I'd like to access, like additional security.

Can ping the router, can ping bbc.co.uk, just can't get into the router config via the web.

DarthDork · 16-04-2007, 09:08

OP - try another network cable if you haven't already, the simple possibilties are often overlooked.

(Just because the cable is recognised by Windows it doesn't guarantee that it's not faulty)

08-04-2007, 17:56	#1
Msgplus_User Forum Member Join Date: Aug 2006 Posts: 60	Router Trouble - Can Connect Via Wirless But NOT via ethernet atm im on the laptop... can connect perfect, can connect to the router page e.g 192.168.1.1 etc... but on the desktop i canot access the router page or access the internet. If i unplug the ethernet the desktop notices that the device has been unplugged thats all it does!? what would cause this and ho can i fix it? Thanks!

08-04-2007, 18:02	#2
Carmen Queasy Forum Member Join Date: Oct 2004 Gender: Male Location: Manchester Services: Sky+. Sky Broadband. XBox 360. Posts: 23,547 Blog Entries: 1	What version of Windows are you using? Try doing this and tell us what you get: Go to Start > Run* > Type in "command" in the window (no commas) > In the black box type in: ping 192.168.1.1 If you get 4 packets received, then it's connected to the router. Then try: ping www.bbc.co.uk See if you get the same results. Also, what's the status of the Ethernet connection? Is it "Limited or no connectivity"? if Vista, just type in command in the search box at the bottom. Last edited by Carmen Queasy : 08-04-2007 at 18:03.*

16-04-2007, 09:08	#12
DarthDork Forum Member Join Date: Oct 2005 Location: At my computer, obviously! Services: are getting more expensive every year. Posts: 781	OP - try another network cable if you haven't already, the simple possibilties are often overlooked. (Just because the cable is recognised by Windows it doesn't guarantee that it's not faulty) Last edited by DarthDork : 16-04-2007 at 09:10.

08-04-2007, 18:14	#3
Msgplus_User Forum Member Join Date: Aug 2006 Posts: 60	destination host unreachable hm...

08-04-2007, 19:11	#4
Carmen Queasy Forum Member Join Date: Oct 2004 Gender: Male Location: Manchester Services: Sky+. Sky Broadband. XBox 360. Posts: 23,547 Blog Entries: 1	That means it's not connected, or something is blocking it. If you're on XP, go to Control Panel > (Network and Internet Connections) > Network connections > What does it say on Local Area Connection?

08-04-2007, 21:09	#5
RobAnt Forum Member Join Date: Jun 2003 Location: South West Services: Virgin Broadband, TV, Phone Posts: 8,803	Consider this - click If you are running a software firewall, such as "ZoneAlarm" and want to share services, such as files and printers, you will need to "trust" your local area network before PCs can see each other. Instructions on how to do that are also given in the link above. I do not recommend using the Windows XP firewall (which is turned on by default in XP SP2), as it does not protect your computer from acting as a source for nefarious actions, such as gathering information about you and sending it to criminals. Programs that "farm" such information may not always be picked up by anti-virus or malware detectors. A one-way firewall, such as the one in XP, will not stop your PC from being used as one of many sources of a repeated nuisance attack on a webserver, or other Internet hosted service, in what is known as a "denial of service" attack. This might be totally silent to you, but causing a lot of trouble for someone else. These attacks can cause webservers and services to slow down and fail to respond to legitimate requests for data. Some personal firewalls, such as ZoneAlarm for instance, specifically ask whether or not you want to give each new application (program) permanent or temporary access to the Internet. That can be a complicated question to answer and some research may be necessary. I have also added a special note about printers, other network devices and assigning fixed IP addresses to these devices. I've added some help for NAS (Network Attached Storage) devices using NDAS drivers with the LPX protocol (Ximeta). New addition to the thread "Wireless Network Security".

09-04-2007, 13:27	#7
RobAnt Forum Member Join Date: Jun 2003 Location: South West Services: Virgin Broadband, TV, Phone Posts: 8,803	Judy, if there is a hardware failure (which I very much doubt, as this looks like a configuration issue), it could equally well be the NIC in the PC. But I'm sure the OP simply needs to reconfigure the NIC's TCP/IP or firewall settings. Let's wait until he/she reports back in.

14-04-2007, 00:25	#10
Msgplus_User Forum Member Join Date: Aug 2006 Posts: 60	sorry havent replied. the problem is not based at my house.. ill get some more info off the person

16-04-2007, 08:32	#11
AFC69 Forum Member Join Date: Oct 2005 Gender: Male Location: Aberdeen Services: Sky + HD, Sky Broadband Posts: 334	I too have a Linksys WAG200G, and both my ethernet wired desktop PC, and my wireless connected laptop work perfectly, but on both devices, I get page cannot be displayed when trying to access the router, 192.168.1.1. I used the setup cd when origonally configuring the router, but there are additional features only accesible via the web that I'd like to access, like additional security. Can ping the router, can ping bbc.co.uk, just can't get into the router config via the web.