Will the Installer ring Sky to pair the card with the Box and to activate Sky +? - Sky+

AlexBanner · 07-07-2007, 14:39

Will he? Or do I need to ring up myself? I persoally hate speaking to Sky :P

Rik Bean · 07-07-2007, 14:46

He should get the box to do a callback, then phone and pair the card.

davemurgatroyd · 07-07-2007, 14:47

He should do it for you, unless Sky's computer is down which happens occasionally and then you have to do it a few hours later.

Cuchie Boy · 07-07-2007, 14:51

Quote:

Originally Posted by Rik Bean

He should get the box to do a callback, then phone and pair the card.

Yes I had Sky+ installed on Monday and my installer first did a callback (working telephone or VoIP line required) and then he rang the installers helpline and they sent through the signal which paired my card and Sky+ box together, it took about 2 mins so was fine. I was upgrading from an existing digibox to Sky+ but the procedure should be the same with a new install too.

Rainfall · 07-07-2007, 21:03

Quote:

Originally Posted by Cuchie Boy

Yes I had Sky+ installed on Monday and my installer first did a callback (working telephone or VoIP line required) and then he rang the installers helpline and they sent through the signal which paired my card and Sky+ box together, it took about 2 mins so was fine. I was upgrading from an existing digibox to Sky+ but the procedure should be the same with a new install too.

The above was the same for me today.

vivaroman · 07-07-2007, 21:30

with a virgn install (when card and box are both new)
unless its a no phone line(the price for which has just gone up)there is no need to manually call sky the process is automatic from the first callback.

07-07-2007, 14:39	#1
AlexBanner Forum Member Join Date: Aug 2006 Posts: 2	Will the Installer ring Sky to pair the card with the Box and to activate Sky +? Will he? Or do I need to ring up myself? I persoally hate speaking to Sky :P

07-07-2007, 21:30	#6
vivaroman Forum Member Join Date: Apr 2007 Location: over there Services: HD+ pvr 3&2 Posts: 117	viewing card with a virgn install (when card and box are both new) unless its a no phone line(the price for which has just gone up)there is no need to manually call sky the process is automatic from the first callback.

07-07-2007, 14:46	#2
Rik Bean Forum Member Join Date: May 2004 Location: Milton Keynes Services: Sky+ Pace PVR3, IDNet WBC ADSL Posts: 1,044	He should get the box to do a callback, then phone and pair the card.

07-07-2007, 14:47	#3
davemurgatroyd Forum Member Join Date: Mar 2002 Location: Oxford Services: SkyHD, Sky+,TM9100,Fortec 5100 CI Diamond,Targa TSR5200 PVR.Freeview PVRs Posts: 8,216	He should do it for you, unless Sky's computer is down which happens occasionally and then you have to do it a few hours later.