SAMSUNG new EPG date? (Merged) - Page 74 - Sky+ HD

jimmy22 · 05-11-2009, 20:57

I got the guide in the post today, and I received the new epg last Wednesday.

Wilson Fraser · 06-11-2009, 09:41

I have the new EPG on my Samsung at last. Only 6 months late. But wait there is a bug in the new software!! Even though there is a setting to turn of the annoying spinning wheel on the front panel of the box when you watch a recording – You can’t. Have I missed something or is this a fault in the software?

So far as I remember the setting is in the Options - Sky+ Setup section. I have Front Panel Indicator set to off and it still goes round.

Can ayone help? Maybe some black tape stuck over the indicaor is the only cure.

2000motels · 06-11-2009, 09:48

Quote:

Originally Posted by The Barron

007 box got it this morning too, already installed itv HD
love the EPG so far

I have an 007 box but no new EPG.

ivanwilson · 06-11-2009, 10:13

Quote:

Originally Posted by 2000motels

I have an 007 box but no new EPG.

I'm the same; it's no big deal but it would be good to be able to access the odd ITVHD programme.

I wonder how often they resend the update, anyone know?

azurro9 · 06-11-2009, 10:35

Quote:

Originally Posted by Wilson Fraser

I have the new EPG on my Samsung at last. Only 6 months late. But wait there is a bug in the new software!! Even though there is a setting to turn of the annoying spinning wheel on the front panel of the box when you watch a recording – You can’t. Have I missed something or is this a fault in the software?

So far as I remember the setting is in the Options - Sky+ Setup section. I have Front Panel Indicator set to off and it still goes round.

Can ayone help? Maybe some black tape stuck over the indicaor is the only cure.

On mine if you select 'standard' it goes off.

Diver 1 · 06-11-2009, 14:56

Diver1

Got the guide through the post today dont know when I will get the EPG Samsung Box

gother · 06-11-2009, 15:06

Quote:

Originally Posted by jimmy22

I got the guide in the post today, and I received the new epg last Wednesday.

same here

Chrisj3456 · 06-11-2009, 16:12

Quote:

Originally Posted by gother

same here

haha yeh me too, only 8 days late

Dave27 · 06-11-2009, 17:41

still no update here had the email few days now and letter.

I just hope when it does come it dont cream cracker my box again

stanian · 06-11-2009, 17:54

Had my email on 28/10 got my black envelope on 2/11 but still no new EPG, mines an 07 Sammy

2e0ikh · 06-11-2009, 18:21

hi guys ive got the sammy 007 hd..no new EPG im gutted. havent had any emails of letters as of yet.tried forcing a update 3 times now

2e0ikh · 06-11-2009, 18:25

how is sky rolling out the updates....

hope there not using fairy dust

eddgreen · 06-11-2009, 20:00

the epg update a problom
To delete a prog it asks for my pin number every time
Can I solve this

Neil Parkinson · 06-11-2009, 21:35

OKAY - I NEED HELP!!!!!!!!

New EPG downloaded itself last Thursday to my Samsung HD box. Since then I have all off the following problems:

1) Sky red button/text button does not work
2) Front light indicator cannot be turned off
3) When flicking between SD and HD channels, sometimes the HD channel disappears completely to be replaced my a green screen and no sound (can only get my HD channels back by switching the box off at the mains)

I have complained to Sky and been passed from pillar to post (from their customer services department to their technical department and finally to their interactive department who appear to just cut me off!!!!!).

I'm going to call Sky again tomorrow to complain but if anyone has any advice on how to work around all the above errors I would be most appreciative.

timey · 06-11-2009, 22:27

Quote:

Originally Posted by eddgreen

the epg update a problom
To delete a prog it asks for my pin number every time
Can I solve this

Go into PARENTAL in the main (top) menu, then OTHER in the middle menu. This gives you all the PIN options where you can turn off "PIN Protect Kept Programmes".

fackingspiders · 06-11-2009, 22:39

With the arrival of the new EPG, the slow motion function now works properly. It never did on the old EPG.

I've not had any problems with sluggishness, failed recordings, front panel indicator, green screens.

I am also one of the many who received the black envelope on Thursday, a week after getting the update!

warrior51 · 06-11-2009, 23:37

[quote=Neil Parkinson;36496214]OKAY - I NEED HELP!!!!!!!!

New EPG downloaded itself last Thursday to my Samsung HD box. Since then I have all off the following problems:

1) Sky red button/text button does not work

I have this problem and learnt that the interactive service will only work when the TV set connected by the HDMI is switched on. That is to say, it will not work on a tv set that may be connected on the RF2 without the main TV set being switched on.

Dave5158 · 07-11-2009, 06:13

Quote:

Originally Posted by Neil Parkinson

3) When flicking between SD and HD channels, sometimes the HD channel disappears completely to be replaced my a green screen and no sound (can only get my HD channels back by switching the box off at the mains)

Had this problem, myself.
One thing I miss, with the new EPG, is the page up/down option, in the channel listings.

Andrue · 07-11-2009, 08:19

Quote:

Originally Posted by Dave5158

Had this problem, myself.
One thing I miss, with the new EPG, is the page up/down option, in the channel listings.

Eh? That's still there

Channel up/down like it always was.

Dave27 · 07-11-2009, 16:01

Still no epg here although someone who should not be named unpluged the sky @ 1am as it froze thinking it crashed #:O

Hope they dont take too long rolling out.

2e0ikh · 07-11-2009, 17:27

gutted for ya dave27......
i just want the new EPG thats why i got the hd box.....should have got the freesat hd lol

andropov · 07-11-2009, 20:02

Since my EPG updated, I have had a problem when watching BBC4 through the Other Channels section. (I live in "Eire").
The problem is that the programme information box won't switch off. If I press backup it goes away for about 10 seconds, but then comes back on again. No matter how many times I have tried to switch it off it's always the same story. I've tried resetting the box, deleting BBC4 and adding it again, all to no avail. This only happens on BBC4. Has anyone else experienced the same problem? It makes it nearly impossible to watch subtitled programmes like Spiral!

Dave5158 · 07-11-2009, 20:09

Quote:

Originally Posted by Andrue

Eh? That's still there

Channel up/down like it always was.

Oops

I have always used the red and green buttons for this function. I have to get out of the habit, now.

Neil Parkinson · 08-11-2009, 08:45

Things went from bad to worse yesterday with the new EPG.

The Sky HD remote control stopped working!!!!!!!!!!

The only way I could get it to work was to switch the box off at the mains and do a "software update"!

Don't get me wrong - I think the new EPG is a step in the right direction but you think Sky would have tested it before it was released! I mean - how can you justify releasing a product with soooooo many errors in it! Maybe it's a case for Trading Standards! LOL!!!

Ramsay Ladders · 08-11-2009, 09:55

After a few days with the new EPG I am much happier with it than I was on the first day. The font size is a big problem for my wife as she can't read it from her viewing position.

I have actually switched the mini tv back on and do like being able to continue following the programme whilst viewing the EPG. perhaps I would have prefered the EPG to be slightly transparent like my BT Vision box rather than a Mini TV though.

Also like being sble to get info on later prorammes on the seach and scan banner. All my shows have recorded (so far!) so reliability hasn't been comprimised. 2 main issues are the fromt display bug, we both find this very annoying and have always had this turned off with Sky+ so seems strange they could sort out this bug. Also, when you ffw, the fact the time starts at the last point you ffw for a few seconds is a bit of a pain.

Overall though, quite happy.

06-11-2009, 14:56	#1831
Diver 1 Forum Member Join Date: Oct 2009 Posts: 2	Samsung EPG Diver1 Got the guide through the post today dont know when I will get the EPG Samsung Box

05-11-2009, 20:57	#1826
jimmy22 Forum Member Join Date: Jul 2006 Location: South Bucks District Services: Sky+hd & Sky+ Posts: 2,775 Blog Entries: 8	I got the guide in the post today, and I received the new epg last Wednesday.

06-11-2009, 09:41	#1827
Wilson Fraser Forum Member Join Date: Nov 2002 Location: Central Scotland Services: Sky+ HD / Freeveiw / BT Internet broadband (up to 8Meg) with BT Vision Posts: 79	I have the new EPG on my Samsung at last. Only 6 months late. But wait there is a bug in the new software!! Even though there is a setting to turn of the annoying spinning wheel on the front panel of the box when you watch a recording – You can’t. Have I missed something or is this a fault in the software? So far as I remember the setting is in the Options - Sky+ Setup section. I have Front Panel Indicator set to off and it still goes round. Can ayone help? Maybe some black tape stuck over the indicaor is the only cure.

06-11-2009, 17:41	#1834
Dave27 Forum Member Join Date: Apr 2006 Posts: 133	still no update here had the email few days now and letter. I just hope when it does come it dont cream cracker my box again

06-11-2009, 17:54	#1835
stanian Forum Member Join Date: Nov 2009 Posts: 4	Had my email on 28/10 got my black envelope on 2/11 but still no new EPG, mines an 07 Sammy

06-11-2009, 18:21	#1836
2e0ikh Forum Member Join Date: Nov 2009 Location: Clacton On Sea.. ESSEX .. Services: 42"LG 1080i Lcd,LG surrond,Sammy SKY+HD box,xbox360,ps3.psp. Posts: 4	hi guys ive got the sammy 007 hd..no new EPG im gutted. havent had any emails of letters as of yet.tried forcing a update 3 times now

06-11-2009, 18:25	#1837
2e0ikh Forum Member Join Date: Nov 2009 Location: Clacton On Sea.. ESSEX .. Services: 42"LG 1080i Lcd,LG surrond,Sammy SKY+HD box,xbox360,ps3.psp. Posts: 4	how is sky rolling out the updates.... hope there not using fairy dust

06-11-2009, 20:00	#1838
eddgreen Forum Member Join Date: Jan 2004 Services: Sky HD. Pioneer 6090 Pioneer LX03 Posts: 395	the epg update a problom To delete a prog it asks for my pin number every time Can I solve this

06-11-2009, 21:35	#1839
Neil Parkinson Forum Member Join Date: Jan 2007 Posts: 117	OKAY - I NEED HELP!!!!!!!! New EPG downloaded itself last Thursday to my Samsung HD box. Since then I have all off the following problems: 1) Sky red button/text button does not work 2) Front light indicator cannot be turned off 3) When flicking between SD and HD channels, sometimes the HD channel disappears completely to be replaced my a green screen and no sound (can only get my HD channels back by switching the box off at the mains) I have complained to Sky and been passed from pillar to post (from their customer services department to their technical department and finally to their interactive department who appear to just cut me off!!!!!). I'm going to call Sky again tomorrow to complain but if anyone has any advice on how to work around all the above errors I would be most appreciative.

06-11-2009, 22:39	#1841
fackingspiders Forum Member Join Date: Apr 2009 Location: Uttoxeter, Staffs Services: Samsung LE40B650T2, Sky+HD Samsung 973006, Sky BB Connect, Sony Vaio, Wii Posts: 63	With the arrival of the new EPG, the slow motion function now works properly. It never did on the old EPG. I've not had any problems with sluggishness, failed recordings, front panel indicator, green screens. I am also one of the many who received the black envelope on Thursday, a week after getting the update!

06-11-2009, 23:37	#1842
warrior51 Forum Member Join Date: Jun 2008 Posts: 306	[quote=Neil Parkinson;36496214]OKAY - I NEED HELP!!!!!!!! New EPG downloaded itself last Thursday to my Samsung HD box. Since then I have all off the following problems: 1) Sky red button/text button does not work I have this problem and learnt that the interactive service will only work when the TV set connected by the HDMI is switched on. That is to say, it will not work on a tv set that may be connected on the RF2 without the main TV set being switched on.

07-11-2009, 16:01	#1845
Dave27 Forum Member Join Date: Apr 2006 Posts: 133	Still no epg here although someone who should not be named unpluged the sky @ 1am as it froze thinking it crashed #:O Hope they dont take too long rolling out.

07-11-2009, 17:27	#1846
2e0ikh Forum Member Join Date: Nov 2009 Location: Clacton On Sea.. ESSEX .. Services: 42"LG 1080i Lcd,LG surrond,Sammy SKY+HD box,xbox360,ps3.psp. Posts: 4	gutted for ya dave27...... i just want the new EPG thats why i got the hd box.....should have got the freesat hd lol

07-11-2009, 20:02	#1847
andropov Forum Member Join Date: Aug 2008 Posts: 17	Since my EPG updated, I have had a problem when watching BBC4 through the Other Channels section. (I live in "Eire"). The problem is that the programme information box won't switch off. If I press backup it goes away for about 10 seconds, but then comes back on again. No matter how many times I have tried to switch it off it's always the same story. I've tried resetting the box, deleting BBC4 and adding it again, all to no avail. This only happens on BBC4. Has anyone else experienced the same problem? It makes it nearly impossible to watch subtitled programmes like Spiral!

08-11-2009, 08:45	#1849
Neil Parkinson Forum Member Join Date: Jan 2007 Posts: 117	Things went from bad to worse yesterday with the new EPG. The Sky HD remote control stopped working!!!!!!!!!! The only way I could get it to work was to switch the box off at the mains and do a "software update"! Don't get me wrong - I think the new EPG is a step in the right direction but you think Sky would have tested it before it was released! I mean - how can you justify releasing a product with soooooo many errors in it! Maybe it's a case for Trading Standards! LOL!!!

08-11-2009, 09:55	#1850
Ramsay Ladders Forum Member Join Date: Apr 2009 Posts: 807	After a few days with the new EPG I am much happier with it than I was on the first day. The font size is a big problem for my wife as she can't read it from her viewing position. I have actually switched the mini tv back on and do like being able to continue following the programme whilst viewing the EPG. perhaps I would have prefered the EPG to be slightly transparent like my BT Vision box rather than a Mini TV though. Also like being sble to get info on later prorammes on the seach and scan banner. All my shows have recorded (so far!) so reliability hasn't been comprimised. 2 main issues are the fromt display bug, we both find this very annoying and have always had this turned off with Sky+ so seems strange they could sort out this bug. Also, when you ffw, the fact the time starts at the last point you ffw for a few seconds is a bit of a pain. Overall though, quite happy.