9200T getting slower and slower. - Humax

evansc · 25-09-2009, 20:13

My 9200T is getting slower and slower to respond to the remote control, all be it intermittently!. For example tonight after pressing the guide button it took about 5 seconds for the EPG to actually come up on the screen, the box had already been on for 2 hours, so the EPG must have been fully populated. Anyone else notice this?

kev · 25-09-2009, 21:29

Quote:

Originally Posted by evansc

My 9200T is getting slower and slower to respond to the remote control, all be it intermittently!. For example tonight after pressing the guide button it took about 5 seconds for the EPG to actually come up on the screen, the box had already been on for 2 hours, so the EPG must have been fully populated. Anyone else notice this?

Yep - ninety-five seconds is the longest i've waited for the EPG - seams to be really bad for the last week or so (since all them annoying popups started)

TrevorPH · 27-09-2009, 00:20

I've seen this slow effect and solved it by deleting any channels up in the 800 range. Menu -> Edit Channels -> Edit Channel Lists then scroll up one to get to the bottom of the list. Press OK to highlight the 800 range channels then go right to the buttons and down to Delete.

mikezero · 27-09-2009, 00:41

Mine is the same and Humax no longer supports this model with firmware updates, that's straight from the horses mouth when I phoned them up to complain.

dougk · 27-09-2009, 09:27

Quote:

Originally Posted by mikezero

Mine is the same and Humax no longer supports this model with firmware updates, that's straight from the horses mouth when I phoned them up to complain.

Despite the fact they are still selling them directly:
http://humaxdirect.co.uk/product.asp?ProdRef=10041

I do think that Humax should at least offer one final update fixing the bugs that are so clear and apparant. AFter 18 months since the last update it should be easy to see all the bugs that still need a solution.

Martin Liddle · 27-09-2009, 09:52

Quote:

Originally Posted by TrevorPH

I've seen this slow effect and solved it by deleting any channels up in the 800 range. Menu -> Edit Channels -> Edit Channel Lists then scroll up one to get to the bottom of the list. Press OK to highlight the 800 range channels then go right to the buttons and down to Delete.

Simply deleting channels above 800 isn't necessarily the right thing to do. Their presence indicates that you can receive from more than one transmitter. It is usually better to do a manual tune to the correct 6 channels for your local transmitter.

Obviously if things are working OK for you then there is no need to do anything but isn't necessarily the correct advice for most people.

shrek · 29-09-2009, 23:55

I have having problems the last couple of weeks, when you use the fast forward by 30 secs sometimes it works first time then doesn't for a few seconds and the bar showing the time stays on for ages sometimes it wont go off until I shut the thing down. My daughters one is also starting to play up same way

DaveHutch · 30-09-2009, 09:18

Me too. What's the deal?
I've asked Humax and pointed them to this thread...

shrek · 30-09-2009, 12:51

Hope this is fixed I can accept one box may be faulty but two in our house being very slow at reacting to remote. I replaced batteries so it isnt that

hypnotist · 30-09-2009, 21:58

mine and my mate are doing the same with this delay to remote inputs on odd occasions they are ok its hit or miss but the delay is exactly as described

KEM · 01-10-2009, 07:30

My 9200 has been getting very slow recently - new batteries haven't made a difference.

Yesterday I did the required rescan (reset to default settings then let it rescan) and deleted some of the channels we never watch. I then went into the guide to try to reschedule the recordings and the time lag was horrendous. I pressed the green button and tried to advance by 24 hours and it took about a minute before it did it each time. This went on for about 5 minutes and then suddenly the remote worked perfectly.

I can only assume that the 9200 was busy doing something else (quite possibly populating the EPG) and so wasn't interested when I tried to make it do something else.

A couple of hours later it all seemed to be working perfectly too.

DaveHutch · 01-10-2009, 08:37

Mine was very slow after the retune, which I did manually, using the 6 channels from Crystal Palace
I still found duplicate channels though so deleted those, plus any I don't watch and it was back to normal for the evening
I'm using 22,25,28,29,32 and 34 and got a few repeats in the 800 range plus three different SmileTVs as well

cymru78 · 02-10-2009, 18:07

I'm glad I've just noticed this thread and I am having the same problem.
It has been happening to me since before the retune.

I have obviously tried new batteries and it is only very slightly better.

The worse part is when fast forwarding and not being able to stop the damn thing!

Pete_uk · 03-10-2009, 02:29

all the same problems here sadly

Its a shame as otherwise its a good piece of kit.

cymru78 · 03-10-2009, 07:50

Last night the wife had a terrible delay problem. I don't mind it happening when the likes of Emmerdale are being watched!

She pressed fast forward, about 5 secs later it decided to do it but without the banner showing, then eventually it went 4x then 16x then it didn't stop for ages so then she pressed to rewind and that took about 10 secs to register.

Very frustrating and like what was said above, it's a great machine but will Humax do anything about it?
I can't afford to go buying new machines

DaveHutch · 03-10-2009, 08:36

Have you al tried tuning manually and deleting duplicate channels?
This is where you can find your transmitters:
http://www.digitaluk.co.uk/postcodec...056e94e5dc3a9f

JamesE · 03-10-2009, 09:38

Pull the aerial out, do a reset to defaults - you will then have no channels after it has scanned - put the aerial back and then MANUALLY tune each mux in turn. You should then have a working box.

evansc · 03-10-2009, 10:42

Quote:

Originally Posted by JamesE

Pull the aerial out, do a reset to defaults - you will then have no channels after it has scanned - put the aerial back and then MANUALLY tune each mux in turn. You should then have a working box.

I wish people would stop saying this. Yes it might help at first but after time it will start getting slower and slower again. Don't get me wrong I am a big fan of this box, had mine for nearly 3 years but the machine/fimware is just too slow and Humax should try and do something about it. Is it the firmware or is the box just not powerful enough?. You should not have to do a reset to defaults and pull the aerial out etc or reformat the HD as some people advise, these are temporary work arounds, not fixes.

Martin Liddle · 03-10-2009, 11:40

Quote:

Originally Posted by evansc

Yes it might help at first but after time it will start getting slower and slower again.

But there is a known problem that gives slow response and can be fixed by a reset to defaults. If people don't try how can they know whether or not it will help? However there does seem to be a different problem that is more common now which may be associated with changes due to Digital Switch Over.

The only other thing I can suggest as an experiment is to dramatically reduce the number of channels received (eg go down to 10 channels) by deleting little used channels and see if that helps.

evansc · 03-10-2009, 11:55

Quote:

Originally Posted by Martin Liddle

But there is a known problem that gives slow response and can be fixed by a reset to defaults. If people don't try how can they know whether or not it will help? However there does seem to be a different problem that is more common now which may be associated with changes due to Digital Switch Over.

The only other thing I can suggest as an experiment is to dramatically reduce the number of channels received (eg go down to 10 channels) by deleting little used channels and see if that helps.

Yes but this defeats the point of having Freeview with all of the extra channels available, even if most of them are rubbish!. What's the point of having a PVR if you have to go to these ridiculous lenghts just to try and speed it's operation up. Humax should address this ASAP.

kas · 03-10-2009, 12:05

I too have this issue with the remote, which comes and goes and has no real pattern, but is certainly very annoying!

What I don't understand is why this has started happening (about 6 months for me), if it was down to the software (.21 for me) or firmware surely the problem would have been there from the moment the update was installed. So what has changed, some say it is down to the epg loading but I find I have just as many problems after the box has been on for 2 hours as I do when first switched on from standby!

Would be great if Humax could tell us what is causing this problem and come up with a solution.

wgmorg · 03-10-2009, 13:08

Not much can be done about a 5 year old hardware system that's showing its age.

Humax have switched software platforms as reported earlier this year. It's nice to dream that somebody will attempt to update the firmware in their spare time BUT is not very likely.

I understand that children of the me/now generation are unable to show some patience with their ageing equipment... but I find my 5 year old 9200T only goes slow occasionally.

Quote:

Originally Posted by evansc

Humax should address this ASAP.

-GONZO- · 03-10-2009, 13:18

The problem that the 9200T has is that it was never designed with Freeview+ in mind as at the time there was no such thing on freeview so all we had was a box that could record stuff from two tuners.
Over the years it had some bugs fixed for normal operation, then we started to get little extra's like chaseplay and auto padding for no extra cost. Then came along Freeview Playback specs which rather than bringing out a new machine Humax decided to give our beloved 9200T this new spec which is pushing this box to its limits of performance with Series Links and Auto Tracking.
Maybe the 9200T software could be tidied up to make it run more efficiant, but I doubt this will ever happen due to the age of the hardware, new models now on sale and for the most part it does work well pretty much most of the time although ive not suffered most of the problems that others have posted to be a major issue with the machine.
Maybe im just being biased due to having a 9200T that was just a basic twin tuner around 5 years ago to now being a freeview+ box which im pretty much gratefull to Humax for giving it to me for no extra cost and on top of that ive not had most of the problems that others have reported over the years.

kev · 03-10-2009, 13:18

Quote:

Originally Posted by JamesE

Pull the aerial out, do a reset to defaults - you will then have no channels after it has scanned - put the aerial back and then MANUALLY tune each mux in turn. You should then have a working box.

Doesn't work - in fact it got worse when I did that.

wgmorg · 03-10-2009, 13:22

How many channels did you have in the 800's...

Quote:

Originally Posted by kev

Doesn't work - in fact it got worse when I did that.

25-09-2009, 20:13	#1
evansc Forum Member Join Date: Jan 2003 Location: Wolverhampton Services: Freeview (Humax 9200T), Pipex ADSL Posts: 568	9200T getting slower and slower. My 9200T is getting slower and slower to respond to the remote control, all be it intermittently!. For example tonight after pressing the guide button it took about 5 seconds for the EPG to actually come up on the screen, the box had already been on for 2 hours, so the EPG must have been fully populated. Anyone else notice this?

27-09-2009, 00:20	#3
TrevorPH Forum Member Join Date: Jul 2004 Posts: 1,554	I've seen this slow effect and solved it by deleting any channels up in the 800 range. Menu -> Edit Channels -> Edit Channel Lists then scroll up one to get to the bottom of the list. Press OK to highlight the 800 range channels then go right to the buttons and down to Delete.

27-09-2009, 00:41	#4
mikezero Forum Member Join Date: Mar 2003 Posts: 26	Mine is the same and Humax no longer supports this model with firmware updates, that's straight from the horses mouth when I phoned them up to complain.

29-09-2009, 23:55	#7
shrek Forum Member Join Date: Dec 2002 Location: Here, at my desk Services: 8000T PVR (40GB), 2x9200. 2MB Zen ASDL (legacy product) Posts: 575	I have having problems the last couple of weeks, when you use the fast forward by 30 secs sometimes it works first time then doesn't for a few seconds and the bar showing the time stays on for ages sometimes it wont go off until I shut the thing down. My daughters one is also starting to play up same way

30-09-2009, 09:18	#8
DaveHutch Forum Member Join Date: Mar 2004 Location: London, England Services: Philips DTR1500, Humax PVR 8000T, Virgin V-Box Posts: 52	Me too. What's the deal? I've asked Humax and pointed them to this thread...

30-09-2009, 12:51	#9
shrek Forum Member Join Date: Dec 2002 Location: Here, at my desk Services: 8000T PVR (40GB), 2x9200. 2MB Zen ASDL (legacy product) Posts: 575	Hope this is fixed I can accept one box may be faulty but two in our house being very slow at reacting to remote. I replaced batteries so it isnt that

30-09-2009, 21:58	#10
hypnotist Forum Member Join Date: May 2003 Posts: 312	mine and my mate are doing the same with this delay to remote inputs on odd occasions they are ok its hit or miss but the delay is exactly as described

01-10-2009, 07:30	#11
KEM Forum Member Join Date: Jun 2006 Posts: 25	My 9200 has been getting very slow recently - new batteries haven't made a difference. Yesterday I did the required rescan (reset to default settings then let it rescan) and deleted some of the channels we never watch. I then went into the guide to try to reschedule the recordings and the time lag was horrendous. I pressed the green button and tried to advance by 24 hours and it took about a minute before it did it each time. This went on for about 5 minutes and then suddenly the remote worked perfectly. I can only assume that the 9200 was busy doing something else (quite possibly populating the EPG) and so wasn't interested when I tried to make it do something else. A couple of hours later it all seemed to be working perfectly too.

01-10-2009, 08:37	#12
DaveHutch Forum Member Join Date: Mar 2004 Location: London, England Services: Philips DTR1500, Humax PVR 8000T, Virgin V-Box Posts: 52	Mine was very slow after the retune, which I did manually, using the 6 channels from Crystal Palace I still found duplicate channels though so deleted those, plus any I don't watch and it was back to normal for the evening I'm using 22,25,28,29,32 and 34 and got a few repeats in the 800 range plus three different SmileTVs as well

02-10-2009, 18:07	#13
cymru78 Forum Member Join Date: Mar 2007 Location: Rhyl, North Wales Services: Humax 9200T,Freesat HD,Technomate 1500CI+Super,Wii, Nokia 5800, a wife Posts: 590	I'm glad I've just noticed this thread and I am having the same problem. It has been happening to me since before the retune. I have obviously tried new batteries and it is only very slightly better. The worse part is when fast forwarding and not being able to stop the damn thing!

03-10-2009, 02:29	#14
Pete_uk Forum Member Join Date: Mar 2002 Location: Gloucestershire Services: PlusNet Broadband, Hotbird/Astra 1 & 2 Posts: 1,093	all the same problems here sadly Its a shame as otherwise its a good piece of kit.

03-10-2009, 07:50	#15
cymru78 Forum Member Join Date: Mar 2007 Location: Rhyl, North Wales Services: Humax 9200T,Freesat HD,Technomate 1500CI+Super,Wii, Nokia 5800, a wife Posts: 590	Last night the wife had a terrible delay problem. I don't mind it happening when the likes of Emmerdale are being watched! She pressed fast forward, about 5 secs later it decided to do it but without the banner showing, then eventually it went 4x then 16x then it didn't stop for ages so then she pressed to rewind and that took about 10 secs to register. Very frustrating and like what was said above, it's a great machine but will Humax do anything about it? I can't afford to go buying new machines

03-10-2009, 08:36	#16
DaveHutch Forum Member Join Date: Mar 2004 Location: London, England Services: Philips DTR1500, Humax PVR 8000T, Virgin V-Box Posts: 52	Have you al tried tuning manually and deleting duplicate channels? This is where you can find your transmitters: http://www.digitaluk.co.uk/postcodec...056e94e5dc3a9f

03-10-2009, 09:38	#17
JamesE Forum Member Join Date: Dec 2002 Location: Hibaldstow, N. Lincolnshire Services: BTbroadband,DTT,fta & ftv satellite,Digitalb. Posts: 5,250	Pull the aerial out, do a reset to defaults - you will then have no channels after it has scanned - put the aerial back and then MANUALLY tune each mux in turn. You should then have a working box.

03-10-2009, 12:05	#21
kas Forum Member Join Date: Dec 2002 Location: Sussex Posts: 263	I too have this issue with the remote, which comes and goes and has no real pattern, but is certainly very annoying! What I don't understand is why this has started happening (about 6 months for me), if it was down to the software (.21 for me) or firmware surely the problem would have been there from the moment the update was installed. So what has changed, some say it is down to the epg loading but I find I have just as many problems after the box has been on for 2 hours as I do when first switched on from standby! Would be great if Humax could tell us what is causing this problem and come up with a solution.

03-10-2009, 13:18	#23
-GONZO- Forum Member Join Date: Dec 2005 Location: A Galaxy Far Far Away Services: Humax 9200T, Wii, Dreamcast, Xbox, PSP, PC. Wii number 6155 6440 4745 4086 Posts: 2,555	The problem that the 9200T has is that it was never designed with Freeview+ in mind as at the time there was no such thing on freeview so all we had was a box that could record stuff from two tuners. Over the years it had some bugs fixed for normal operation, then we started to get little extra's like chaseplay and auto padding for no extra cost. Then came along Freeview Playback specs which rather than bringing out a new machine Humax decided to give our beloved 9200T this new spec which is pushing this box to its limits of performance with Series Links and Auto Tracking. Maybe the 9200T software could be tidied up to make it run more efficiant, but I doubt this will ever happen due to the age of the hardware, new models now on sale and for the most part it does work well pretty much most of the time although ive not suffered most of the problems that others have posted to be a major issue with the machine. Maybe im just being biased due to having a 9200T that was just a basic twin tuner around 5 years ago to now being a freeview+ box which im pretty much gratefull to Humax for giving it to me for no extra cost and on top of that ive not had most of the problems that others have reported over the years.