Retune Advice Clinic - Freeview

a516 · 30-09-2009, 13:19

Right, here goes.

If your channels are in a mess, or channels are missing or you don't know how to retune, or you are suffering from split-NITs and you want to do nasty things to your TV or rip your hair out, this thread is for you:

Post the make and model of your box or TV
Post which region of the UK you are in (so we know if you are post or pre-switchover)
Post the problem

If another forum member can help (perhaps because you've got the same box), post your reply here.

wizard_uk · 30-09-2009, 13:24

Sony KD-32DX51U

Stafford

Done the retune and ITV4 has vanished. I did read that some households would lose ITV3 and ITV4 however I can still view ITV3.

Any advice on how to get ITV4 back?

a516 · 30-09-2009, 13:26

Hi wizard_uk.

Can you get Ideal World and TMF on your television? These channels are carried on the same multiplex (group of channels) as ITV4.

If you are receiving from Sutton Coldfield, it's been widely reported that the multiplex carrying these channels (Multiplex D) is the hardest to receive.

wizard_uk · 30-09-2009, 13:28

Quote:

Originally Posted by a516

Hi wizard_uk.

Can you get Ideal World and TMF on your television? These channels are carried on the same multiplex (group of channels) as ITV4.

No I don't

a516 · 30-09-2009, 13:31

ITV4 is on Multiplex D -- the hardest to receive multiplex from the Sutton Coldfield transmitter, which you are possibly receiving from. You may wish to try an amplifier/booster. You may wish to consult a local aerial company for local reception advice.

From around September 2011, all channels will broadcast at higher powers after switchover. Any amplifiers/boosters installed now may not be needed.

If anyone else can provide more advice, please post.

michael21 · 30-09-2009, 13:33

I have rescan every think fine here

Score · 30-09-2009, 13:34

I've re-tuned, but ITV3 and ITV4 are blank, with a blue banner at the bottom of the screen saying 'channel has been removed from service offer.'

Dan100 · 30-09-2009, 13:34

GRP6000, split NIT problems, never had an OAD, and now the DVD will not display (though it will load, play, fast forward etc). Not expecting anything from this one.

wizard_uk · 30-09-2009, 13:34

A booster is already being used, why did they decide to shift ITV4 to this mux if it is that hard to receive? It's buggered up any chances of watching the conclusion to the BTCC on Sunday.

a516 · 30-09-2009, 13:35

Quote:

Originally Posted by Score

I've re-tuned, but ITV3 andITV4 are blank, with a blue banner at the bottom of the screen saying 'channel has been removed from service offer.'

Where in the UK are you? Which box do you use?

Score · 30-09-2009, 13:36

Quote:

Originally Posted by a516

Where in the UK are you? Which box do you use?

North Wales, and I've got a Phillips DVDR 7250H model, but it's confusing as Five is working fine.

wizard_uk · 30-09-2009, 13:37

Strange thing though is I do pick up ITV2+1. So why not ITV4?

a516 · 30-09-2009, 13:39

Quote:

Originally Posted by wizard_uk

Strange thing though is I do pick up ITV2+1. So why not ITV4?

ITV2+1 has swapped places with ITV4.

a516 · 30-09-2009, 13:39

Quote:

Originally Posted by Score

North Wales, and I've got a Phillips DVDR 7250H model, but it's confusing as Five is working fine.

After rescanning can you find ITV3/4 in the 800s or somewhere at the back of the channel list?

soulboy77 · 30-09-2009, 13:40

I have a problem with my eyesight, this is the Retina Advice Clinic isn't it?

Being serious for a moment, good thread idea.

a516 · 30-09-2009, 13:41

Quote:

Originally Posted by soulboy77

I have a problem with my eyesight, this is the Retina Advice Clinic isn't it?

Being serious for a moment, good thread idea.

Thanks. Feel free to join in if you can help anyone.

skp20040 · 30-09-2009, 13:45

Quote:

Originally Posted by Score

North Wales, and I've got a Phillips DVDR 7250H model, but it's confusing as Five is working fine.

Try this site to see what you should get.

I entered the post code for the tourist board at Colwyn bay and this is the results page that came up, not good at all.

http://www.tvretune.co.uk/postcodech...vflm45a2f31p42

But a postcode in Llandudno came upo with better results

http://www.tvretune.co.uk/postcodech...L30+1LW/NA/0#]

So it would depend where in North Wales you are.

a516 · 30-09-2009, 13:49

Quote:

Originally Posted by skp20040

Try this site to see what you should get.

I entered the post code for the tourist board at Colwyn bay and this is the results page that came up, not good at all.

http://www.tvretune.co.uk/postcodech...vflm45a2f31p42

It's also worthwhile checking if Score can get QVC/Bid TV and Ideal World/TMF. Score: if you can get these channels, ITV3 and 4 should be there somewhere.

From later this year your area is going digital, you will unfortunately have to retune again when the high-powered Freeview service reaches your area.

Trajet · 30-09-2009, 13:49

Thomson set top box DTI 550 rescanned now no channels at all. TV screen shows BBC4 text page. HELP

Sort of fixed it.

For anyone else with this problem. The channels now start at 801 and are all mixed up.

paddysu · 30-09-2009, 13:50

I've got a hitatchi digital tv that up until this morning had the bbc channels were blocking and ch5 was fine.
Now the bbc channels are just snow ch5 and everything else is still all good.

I'm getting picture from Whitehawk transmitter in brighton.

Weren't they doing some of this so that millions of people would be able to receive ch5 for the first time. My analogue ch5 is worse than normal today as well though I've a feeling that must be purely coincidence.

Each time the bbc mux signal gets stronger my tv seems to rebel against it and the picture gets worse until like now you can't see or hear a thing.

I've got the aerial split via amp going to my toppy and the toppy's fine, well unless you class it having the majority of channels in 4 figures though in actual fact this rescan has given me back some 2 and even 1 digit channels.

Anyone have anything similar happening to the bbc channels.

Score · 30-09-2009, 13:51

Quote:

Originally Posted by a516

After rescanning can you find ITV3/4 in the 800s or somewhere at the back of the channel list?

I've now got ITV4 on channel 24, but no ITV3 anywhere, and I've noticed that I've also lost Fiver, Five USA and Virgin1.

skp20040 · 30-09-2009, 13:52

Quote:

Originally Posted by Trajet

Thomson set top box DTI 550 rescanned now no channels at all. TV screen shows BBC4 text page. HELP

My Thomson 500gb PVR has since rescanning stopped working completely and now just has a red flashing light. I am not sure if this is a Top Up Tv issue or the box has died with the excitement of the retune.

Bryan Spink · 30-09-2009, 13:54

On my Phillips DVDR 7250H I can't get ITV3, Virgin 1 or Quest. All these are fine on other boxes and TVs.

alwaysabear · 30-09-2009, 13:55

I live in Essex using the sudbury Transmitter,I have retuned two TV's Samsung series 6 a LG LH 2100 and a PVR I have lost Channel 5 and gained ITV3. I have checked all channels and there is a place holder on channel 800 for channel 5 asking me to retune.
Any ideas anyone ?

Score · 30-09-2009, 13:57

Quote:

Originally Posted by a516

It's also worthwhile checking if Score can get QVC/Bid TV and Ideal World/TMF. Score: if you can get these channels, ITV3 and 4 should be there somewhere.

From later this year your area is going digital, you will unfortunately have to retune again when the high-powered Freeview service reaches your area.

I've got all the channels you've mentioned, and I've found ITV4. Has ITV3 moved numbers, as that could be the reason I haven't got/can't find it.

Thanks.

Quote:

Originally Posted by Bryan Spink

On my Phillips DVDR 7250H I can't get ITV3, Virgin 1 or Quest. All these are fine on other boxes and TVs.

I can't get those on the same model as you've got. Can you get Fiver or Five USA?

30-09-2009, 13:19	#1
a516 Forum Member Join Date: Dec 2008 Location: East Midlands Services: Freeview \| DAB \| O2 Broadband Posts: 545	Retune Advice Clinic Right, here goes. If your channels are in a mess, or channels are missing or you don't know how to retune, or you are suffering from split-NITs and you want to do nasty things to your TV or rip your hair out, this thread is for you: Post the make and model of your box or TV Post which region of the UK you are in (so we know if you are post or pre-switchover) Post the problem If another forum member can help (perhaps because you've got the same box), post your reply here.

30-09-2009, 13:24	#2
wizard_uk Forum Member Join Date: Mar 2002 Location: Stafford Services: Sky Digital, NTL 300k Broadband Posts: 260	Sony KD-32DX51U Stafford Done the retune and ITV4 has vanished. I did read that some households would lose ITV3 and ITV4 however I can still view ITV3. Any advice on how to get ITV4 back?

30-09-2009, 13:26	#3
a516 Forum Member Join Date: Dec 2008 Location: East Midlands Services: Freeview \| DAB \| O2 Broadband Posts: 545	Hi wizard_uk. Can you get Ideal World and TMF on your television? These channels are carried on the same multiplex (group of channels) as ITV4. If you are receiving from Sutton Coldfield, it's been widely reported that the multiplex carrying these channels (Multiplex D) is the hardest to receive.

30-09-2009, 13:31	#5
a516 Forum Member Join Date: Dec 2008 Location: East Midlands Services: Freeview \| DAB \| O2 Broadband Posts: 545	ITV4 is on Multiplex D -- the hardest to receive multiplex from the Sutton Coldfield transmitter, which you are possibly receiving from. You may wish to try an amplifier/booster. You may wish to consult a local aerial company for local reception advice. From around September 2011, all channels will broadcast at higher powers after switchover. Any amplifiers/boosters installed now may not be needed. If anyone else can provide more advice, please post.

30-09-2009, 13:33	#6
michael21 Forum Member Join Date: Feb 2009 Posts: 1,277	I have rescan every think *fine* here

30-09-2009, 13:34	#7
Score Forum Member Join Date: Jul 2008 Posts: 2,373	I've re-tuned, but ITV3 and ITV4 are blank, with a blue banner at the bottom of the screen saying 'channel has been removed from service offer.'

30-09-2009, 13:34	#8
Dan100 Forum Member Join Date: May 2002 Location: Plymouth Services: Freeview, Sky Digital, Talk Talk Broadband, DAB & DRM Radio Posts: 1,604	GRP6000, split NIT problems, never had an OAD, and now the DVD will not display (though it will load, play, fast forward etc). Not expecting anything from this one.

30-09-2009, 13:37	#12
wizard_uk Forum Member Join Date: Mar 2002 Location: Stafford Services: Sky Digital, NTL 300k Broadband Posts: 260	Strange thing though is I do pick up ITV2+1. So why not ITV4?

30-09-2009, 13:40	#15
soulboy77 Forum Member Join Date: Jul 2005 Location: Herts Services: Freeview (C/Palace Tx), Freesat (28.2°e/28.5°e), BT Business Broadband Posts: 3,362	I have a problem with my eyesight, this is the Retina Advice Clinic isn't it? Being serious for a moment, good thread idea.

30-09-2009, 13:49	#19
Trajet Forum Member Join Date: Aug 2004 Services: LG 42" HD, Sky+HD, Daewoo DSD 9502T, Sony 5.1 DD, Samsung Bluray. Posts: 230	Thomson set top box DTI 550 rescanned now no channels at all. TV screen shows BBC4 text page. HELP Sort of fixed it. For anyone else with this problem. The channels now start at 801 and are all mixed up.

30-09-2009, 13:50	#20
paddysu Forum Member Join Date: May 2004 Location: Brighton Services: Freeview Posts: 4,771 Blog Entries: 57	I've got a hitatchi digital tv that up until this morning had the bbc channels were blocking and ch5 was fine. Now the bbc channels are just snow ch5 and everything else is still all good. I'm getting picture from Whitehawk transmitter in brighton. Weren't they doing some of this so that millions of people would be able to receive ch5 for the first time. My analogue ch5 is worse than normal today as well though I've a feeling that must be purely coincidence. Each time the bbc mux signal gets stronger my tv seems to rebel against it and the picture gets worse until like now you can't see or hear a thing. I've got the aerial split via amp going to my toppy and the toppy's fine, well unless you class it having the majority of channels in 4 figures though in actual fact this rescan has given me back some 2 and even 1 digit channels. Anyone have anything similar happening to the bbc channels.

30-09-2009, 13:54	#23
Bryan Spink Forum Member Join Date: Oct 2002 Location: Cheshire Services: Humax HD, Sky+ HD, MV-8085 USB, Freeview, TalkTalk BB, Topup Posts: 600	On my Phillips DVDR 7250H I can't get ITV3, Virgin 1 or Quest. All these are fine on other boxes and TVs.

30-09-2009, 13:55	#24
alwaysabear Forum Member Join Date: Jun 2009 Services: Virgin Media TV XL,20mb Broadband Posts: 106	I live in Essex using the sudbury Transmitter,I have retuned two TV's Samsung series 6 a LG LH 2100 and a PVR I have lost Channel 5 and gained ITV3. I have checked all channels and there is a place holder on channel 800 for channel 5 asking me to retune. Any ideas anyone ?