Change Account Holder - Sky

davies88 · 04-11-2009, 20:29

Hi. The situation is that the Account Holder has moved out, and now we need to change it over to me. The only problem being is that we are half way through a 12 month contract. So is there anything I can do?

I know its not possible to change the name on the account, but what do they expect you to do when this sort of thing happens?

Thanks.

kernowsat · 04-11-2009, 20:37

only answer there is for the current account holder to call them up & pref add another name on the account

stud u like · 04-11-2009, 20:38

Easy pretend or get someone to pretend to be the account holder.

superstar84 · 04-11-2009, 22:06

Quote:

Originally Posted by davies88

Hi. The situation is that the Account Holder has moved out, and now we need to change it over to me. The only problem being is that we are half way through a 12 month contract. So is there anything I can do?

I know its not possible to change the name on the account, but what do they expect you to do when this sort of thing happens?

Thanks.

Names can't change on the account unless under certain circumstances, i.e account holder deceased.

All they can do is change bank details so the money comes out of your account but will still be in account holders name, set up a password so you can make changes with your package, the only thing a non-account holder can't do is cancel the account.

Hope this helps

weebit · 05-11-2009, 17:59

Quote:

Originally Posted by superstar84

Names can't change on the account unless under certain circumstances, i.e account holder deceased.

what about if the account holder changes their first name?

superstar84 · 05-11-2009, 22:24

Quote:

Originally Posted by weebit

what about if the account holder changes their first name?

As far as I am aware the only time that a name on account changes is if the account holder is deceased and someone in the household would like the sky to continue.

Names being changed when getting married/divorced tend not to change on the account.
If I was OP I would tell the person who moved out to take the sky with them and open a new account under their own name.

MusePilot · 06-11-2009, 13:56

Quote:

Originally Posted by weebit

what about if the account holder changes their first name?

You can write in to have this changed, as long as you have proof. The same applies for surname changes (marriage, divorce etc).

04-11-2009, 20:29	#1
davies88 Forum Member Join Date: Jul 2009 Location: West Midlands Services: Sky+HD, Sky Multiroom, Sky Broadband, Xbox Live Posts: 84	Change Account Holder Hi. The situation is that the Account Holder has moved out, and now we need to change it over to me. The only problem being is that we are half way through a 12 month contract. So is there anything I can do? I know its not possible to change the name on the account, but what do they expect you to do when this sort of thing happens? Thanks.

04-11-2009, 20:37	#2
kernowsat Forum Member Join Date: Feb 2009 Location: Newquay Services: sky+ Freeview Entanet BB Posts: 669	only answer there is for the current account holder to call them up & pref add another name on the account

04-11-2009, 20:38	#3
stud u like Forum Member Join Date: Aug 2005 Location: The Sunny Side Of The Street Services: masculine men with passion! Posts: 17,706 Blog Entries: 14	Easy pretend or get someone to pretend to be the account holder.