Moving house - phone extension sockets? - Virgin Media TV and Phone

paul_hadley · 05-11-2009, 20:50

Hi,

I'm moving house next week to a non-cabled street.

The house currently has a BT line.

We are getting a Virgin Media phone package on that line and Virgin Media ADSL broadband.

We need to get some additional phone extensions fitted throughout the house (all going back to the current BT line number that's already there).

Is this something Virgin Media can do or do we have to go through BT to get someone out to install extension sockets?

Thanks.

Ryrazzer · 06-11-2009, 07:48

You would have to go to BT as its their line and im pretty sure they`ll charge £75 for each socket!
Probably better off trying to get a do it yourself jobby or a man from the classifieds.

Why not just get cordless phones that all run off 1 base station? You could get a set of 4 for a fraction of what it will cost you to get those extra sockets.

paul_hadley · 06-11-2009, 09:04

Thanks for the reply.

The additional extension sockets won't be for phones - they will be for Sky boxes to plug into.

Ryrazzer · 06-11-2009, 10:07

Quote:

Originally Posted by paul_hadley

Thanks for the reply.

The additional extension sockets won't be for phones - they will be for Sky boxes to plug into.

Then that is down to Sky or whoever installs the boxes to install the links to each box.

BenMcr77 · 06-11-2009, 10:09

It's going to be expensive if you get BT to do it. We had 3 put in for Sky and we got charged £300 - which worked out about £50 a socket (I think) plus a call out charge

paul_hadley · 06-11-2009, 10:35

Quote:

Originally Posted by Ryrazzer

Then that is down to Sky or whoever installs the boxes to install the links to each box.

Quote:

If an appropriate telephone socket is not available or the Box cannot be connected to such a socket for any other reason, we will not be able to deliver or install your Digital Satellite Equipment. Instead, we will arrange a later installation date once you tell us that the appropriate telephone socket has been installed. In connecting the Box to the socket, we will use the nearest available socket and any cabling will be clipped to the relevant skirting.

http://packages.sky.com/faqs/sky-mutiroom.aspx

Sky could by all means probably use an extension cable for us to run round the house, but it's not ideal. Plus we'll be wanting at least one other extension point for a phone as the master socket is in completely the wrong place.

Quote:

Originally Posted by BenMcr77

It's going to be expensive if you get BT to do it. We had 3 put in for Sky and we got charged £300 - which worked out about £50 a socket (I think) plus a call out charge

Thanks. Might be worth me trying to get someone other than BT to do it then.

Ryrazzer · 06-11-2009, 13:10

Well like I said, it's skys job to run the links for the boxes from the nearest phone socket and they can do this externally or internally same as BT or anyone else would.
At least then if you did want an extra socket for a phone, your only paying for the 1 or you could go for the cordless option.

05-11-2009, 20:50	#1
paul_hadley Forum Member Join Date: Oct 2003 Gender: Male Location: Non-cabled street Services: Sky+, Sky+ HD multiroom (all w/ mov & spt), Virgin ADSL (XL) & phone Posts: 9,799	Moving house - phone extension sockets? Hi, I'm moving house next week to a non-cabled street. The house currently has a BT line. We are getting a Virgin Media phone package on that line and Virgin Media ADSL broadband. We need to get some additional phone extensions fitted throughout the house (all going back to the current BT line number that's already there). Is this something Virgin Media can do or do we have to go through BT to get someone out to install extension sockets? Thanks.

06-11-2009, 07:48	#2
Ryrazzer Forum Member Join Date: Nov 2005 Services: Sky HD, VM 20MB , Talk Unlimited Posts: 1,489	You would have to go to BT as its their line and im pretty sure they`ll charge £75 for each socket! Probably better off trying to get a do it yourself jobby or a man from the classifieds. Why not just get cordless phones that all run off 1 base station? You could get a set of 4 for a fraction of what it will cost you to get those extra sockets.

06-11-2009, 09:04	#3
paul_hadley Forum Member Join Date: Oct 2003 Gender: Male Location: Non-cabled street Services: Sky+, Sky+ HD multiroom (all w/ mov & spt), Virgin ADSL (XL) & phone Posts: 9,799	Thanks for the reply. The additional extension sockets won't be for phones - they will be for Sky boxes to plug into.

06-11-2009, 10:09	#5
BenMcr77 Forum Member Join Date: Feb 2006 Location: Manchester Services: Sky HD Virgin National LLU Posts: 4,231	It's going to be expensive if you get BT to do it. We had 3 put in for Sky and we got charged £300 - which worked out about £50 a socket (I think) plus a call out charge

06-11-2009, 13:10	#7
Ryrazzer Forum Member Join Date: Nov 2005 Services: Sky HD, VM 20MB , Talk Unlimited Posts: 1,489	Well like I said, it's skys job to run the links for the boxes from the nearest phone socket and they can do this externally or internally same as BT or anyone else would. At least then if you did want an extra socket for a phone, your only paying for the 1 or you could go for the cordless option.