Got new HD EPG today! - Sky+ HD

Wizard Of Odd · 06-11-2009, 21:29

And I HATE it!!

I've been looking forward to it for ages, checking when it will be released for my box (Samsung - I think), and now it's here, I hate it.

For the same reasons everyone else probably hates it - sluggish, tiny little area for channels, it's about half the size of the old one, all for the sake of pic-in-pic.

Anyway, my main gripe, and the one I am really going to have to do something about is this :

I always turn the front panel indicator off. How anyone can sit watching TV with a great big neon blue circle spinning round in the corner of their eyes is beyond me. Since the new EPG, however, something very annoying is happening. Whenever I start a program recorded in my planner, or pause live TV and resume it later, the blue neon front panel starts spinning round and round!!

In my settings it is turned to OFF. But despite this, it still keeps coming on every time I start a recorded program. To fix it, I have to go back to my settings, and even though it's set to OFF, I have to scroll down and hit the green button to SAVE settings. This turns it off, but only till the next time I start a new program.

SOMEONE PLEASE HELP ME!!! This is going to drive me to distraction... I will end up taking my HD box apart and ripping out the blue LED lights.

Anyone!?

Thanks!

Masteriser · 06-11-2009, 21:38

Welcome to the dubious pleasures of the new EPG. This is a known bug. One of the few Sky will actually admit to. There is no cure as yet.

Here is my very low tech but effective solution that I did last April shortly before Sky forced this software on my Thomson.

bobcar · 06-11-2009, 22:20

Quote:

Originally Posted by Masteriser

Welcome to the dubious pleasures of the new EPG. This is a known bug. One of the few Sky will actually admit to. There is no cure as yet.

Here is my very low tech but effective solution that I did last April shortly before Sky forced this software on my Thomson.

I did almost the same thing but used blue tac instead.

Andrue · 07-11-2009, 08:23

Quote:

Originally Posted by Wizard Of Odd

For the same reasons everyone else probably hates it - sluggish, tiny little area for channels, it's about half the size of the old one, all for the sake of pic-in-pic.

You can turn this off and reclaim the screen space - it's in the options somewhere. It's not a perfect solution though because the sound continues

Quote:

I always turn the front panel indicator off. How anyone can sit watching TV with a great big neon blue circle spinning round in the corner of their eyes is beyond me.

Tbh I never notice it. I know that blue LEDs are normally a pain but even though it's on the shelf below the TV I just don't see it.

Still - it's another stupid bug from this badly written and poorly thought out EPG. I'm just hoping that an update will appear early in the new year. I'm hoping that maybe once all boxes are running it they can fix the issues.

bunsen_honeydew · 07-11-2009, 08:43

Its taken all these years for them to rewrite the EPG and this was the best they could come up with? The first thing I did was turn off the mini TV as all that does is take up space. I like the fact that your favourites are actually in a list and not just on the blue button. BUt why still only 50 favourites? Why are you unable to sort the channels in an order that you want. In an old house I used to be with NTL (yes a long time ago) the box was rubbish and slow but the most basic thing you could do was order the channels how you wanted. I amazes you still can't do this with SKY.

You can't even delete channels off which i can with my Humax PVR. Sky missed the chance to redesign this to something really special instead they have managed a few good new ideas badly executed with a very poor display and buggy to boot

Adam Law · 07-11-2009, 09:16

My uncle summed it up "it looks like the freeview box in my bedroom that cost £19".

Ragnarok · 07-11-2009, 09:20

It looks very rough indeed. And so many more button presses, or guessing the short cuts with the number buttons.

So glad i got the Media portal PC up and running when I did.

Fatwaz · 07-11-2009, 11:55

what makes me laugh is everyone saw the pics and it was also available on anytime to view and everyone said "i cant wait to have it" and littered the forum and others with pointless "why haven't i got it yet" threads for months and now everyone that has it hates it

jacko 2 · 07-11-2009, 13:08

I hate the new EPG you should have the choice between the old EPG or the new but as always with Sky you have to accept it.

coopermanyorks · 07-11-2009, 18:48

Quote:

Originally Posted by Wizard Of Odd

And I HATE it!!

I've been looking forward to it for ages, checking when it will be released for my box (Samsung - I think), and now it's here, I hate it.

For the same reasons everyone else probably hates it - sluggish, tiny little area for channels, it's about half the size of the old one, all for the sake of pic-in-pic.

Anyway, my main gripe, and the one I am really going to have to do something about is this :

I always turn the front panel indicator off. How anyone can sit watching TV with a great big neon blue circle spinning round in the corner of their eyes is beyond me. Since the new EPG, however, something very annoying is happening. Whenever I start a program recorded in my planner, or pause live TV and resume it later, the blue neon front panel starts spinning round and round!!

In my settings it is turned to OFF. But despite this, it still keeps coming on every time I start a recorded program. To fix it, I have to go back to my settings, and even though it's set to OFF, I have to scroll down and hit the green button to SAVE settings. This turns it off, but only till the next time I start a new program.

SOMEONE PLEASE HELP ME!!! This is going to drive me to distraction... I will end up taking my HD box apart and ripping out the blue LED lights.

Anyone!?

Thanks!

So you never read any of the threads from months ago when the same problems hit Thomson and then Pace boxes when they received the new epg

Samsung owners have been well warned,but clamoured for it

Well its arrived you'll need to get used to it,as there is no quick fix due anytime soon

Square Eyes 53 · 07-11-2009, 21:33

Quote:

Originally Posted by Wizard Of Odd

And I HATE it!!

I've been looking forward to it for ages, checking when it will be released for my box (Samsung - I think), and now it's here, I hate it.

For the same reasons everyone else probably hates it - sluggish, tiny little area for channels, it's about half the size of the old one, all for the sake of pic-in-pic.

Anyway, my main gripe, and the one I am really going to have to do something about is this :

I always turn the front panel indicator off. How anyone can sit watching TV with a great big neon blue circle spinning round in the corner of their eyes is beyond me. Since the new EPG, however, something very annoying is happening. Whenever I start a program recorded in my planner, or pause live TV and resume it later, the blue neon front panel starts spinning round and round!!
In my settings it is turned to OFF. But despite this, it still keeps coming on every time I start a recorded program. To fix it, I have to go back to my settings, and even though it's set to OFF, I have to scroll down and hit the green button to SAVE settings. This turns it off, but only till the next time I start a new program.

SOMEONE PLEASE HELP ME!!! This is going to drive me to distraction... I will end up taking my HD box apart and ripping out the blue LED lights.

Anyone!?

Thanks!

Surely the point is to watch the TV screen and not the Sky+HD box.

I think the blue lights are fine.

Pencil · 07-11-2009, 21:39

The new EPG ruins the Sky experience.

It's slow, poorly designed and full of bugs. The standard has dropped to the equivalent of freeview's EPG

carnoch04 · 08-11-2009, 01:41

I think it's a big improvement and I have had no problems with it. (Just posting for a bit of balance)

2000motels · 08-11-2009, 19:49

Quote:

Originally Posted by carnoch04

I think it's a big improvement and I have had no problems with it. (Just posting for a bit of balance)

I have 2 HD boxes one a Thomson with the new EPG and a Samsung with the old EPG and I think the new EPG is much better than the old one, I love it and can't wait to get it on the Samsung.

Mystic Eddy · 08-11-2009, 20:01

Quote:

Originally Posted by Pencil

The new EPG ruins the Sky experience.

It's slow, poorly designed and full of bugs. The standard has dropped to the equivalent of freeview's EPG

Now that's a load of BS. Look at Freesat's EPG, for equivalence, and you will notice it seems like something a noob programmer threw together in a few months.
The Sky EPG is more refined (it has its bugs) and looks a damn sight better than something Freeview or Freesat could come up with.
If Sky had delayed the rollout further, it would have only caused people to start moaning that they want the EPG so give it time and you will get one that has very few bugs. Nothing's perfect.

Orbitalzone · 08-11-2009, 20:20

Quote:

Originally Posted by Mystic Eddy

Now that's a load of BS. Look at Freesat's EPG, for equivalence, and you will notice it seems like something a noob programmer threw together in a few months.
The Sky EPG is more refined (it has its bugs) and looks a damn sight better than something Freeview or Freesat could come up with.
If Sky had delayed the rollout further, it would have only caused people to start moaning that they want the EPG so give it time and you will get one that has very few bugs. Nothing's perfect.

Despite my dislike of a couple of the new features on the Sky HD EPG I have to agree with Mystic Eddy....I've never seen a Freeview or Freesat EPG that comes close to ease of use or decent looks.

My Sony's freeview guide is ok but still a bit basic compared to Sky's.

However I hate the blue lights bug and sound on EPG when the miniTV is off and the totally schizoprenic nature of the Favourites blue button... clearly the software designers were high on acid when they sketched that little beauty on the drawing board. My dead pet frog could have done better, I hope you designers are reading this!

bobby5 · 08-11-2009, 22:07

New EPG is ace. I love it.

rigney · 09-11-2009, 13:20

I love the new EPG, it's faster, clearer and allows us to see the synopsis without being on the channel. I am sure that any bugs will be fixed in future updates. I would suggest that you put some black tape over the neon display light until this happens.

I think that on the whole this new software is a massive leap forward.

GeoffNI · 09-11-2009, 14:14

Quote:

Originally Posted by Adam Law

My uncle summed it up "it looks like the freeview box in my bedroom that cost £19".

Your uncle obviously is a moron that hasn't got a clue.

GeoffNI · 09-11-2009, 14:15

Quote:

Originally Posted by Pencil

The new EPG ruins the Sky experience.

It's slow, poorly designed and full of bugs. The standard has dropped to the equivalent of freeview's EPG

Maybe on your box, but not slow on mine and is easy to navigate through. Also the Mini TV is an added benefit especially with the Radio stations.

06-11-2009, 21:29	#1
Wizard Of Odd Forum Member Join Date: Jun 2007 Location: Redditch, UK. Posts: 63	Got new HD EPG today! And I HATE it!! I've been looking forward to it for ages, checking when it will be released for my box (Samsung - I think), and now it's here, I hate it. For the same reasons everyone else probably hates it - sluggish, tiny little area for channels, it's about half the size of the old one, all for the sake of pic-in-pic. Anyway, my main gripe, and the one I am really going to have to do something about is this : I always turn the front panel indicator off. How anyone can sit watching TV with a great big neon blue circle spinning round in the corner of their eyes is beyond me. Since the new EPG, however, something very annoying is happening. Whenever I start a program recorded in my planner, or pause live TV and resume it later, the blue neon front panel starts spinning round and round!! In my settings it is turned to OFF. But despite this, it still keeps coming on every time I start a recorded program. To fix it, I have to go back to my settings, and even though it's set to OFF, I have to scroll down and hit the green button to SAVE settings. This turns it off, but only till the next time I start a new program. SOMEONE PLEASE HELP ME!!! This is going to drive me to distraction... I will end up taking my HD box apart and ripping out the blue LED lights. Anyone!? Thanks!

06-11-2009, 21:38	#2
Masteriser Forum Member Join Date: Jun 2006 Location: Bromley, Kent Services: Sky+ HD (1Tb), FreeView & Motorised Digital & Analogue Satellite Posts: 1,178	Welcome to the dubious pleasures of the new EPG. This is a known bug. One of the few Sky will actually admit to. There is no cure as yet. Here is my very low tech but effective solution that I did last April shortly before Sky forced this software on my Thomson.

07-11-2009, 08:43	#5
bunsen_honeydew Forum Member Join Date: Jan 2009 Location: Scotland Posts: 214	Its taken all these years for them to rewrite the EPG and this was the best they could come up with? The first thing I did was turn off the mini TV as all that does is take up space. I like the fact that your favourites are actually in a list and not just on the blue button. BUt why still only 50 favourites? Why are you unable to sort the channels in an order that you want. In an old house I used to be with NTL (yes a long time ago) the box was rubbish and slow but the most basic thing you could do was order the channels how you wanted. I amazes you still can't do this with SKY. You can't even delete channels off which i can with my Humax PVR. Sky missed the chance to redesign this to something really special instead they have managed a few good new ideas badly executed with a very poor display and buggy to boot

07-11-2009, 09:16	#6
Adam Law Forum Member Join Date: Aug 2000 Location: London, England, UK Services: Sky+ HD & Multiroom, PS3, Xbox 360, PSN: Xign, Xbox Live: X1gn Posts: 1,078	My uncle summed it up "it looks like the freeview box in my bedroom that cost £19".

07-11-2009, 09:20	#7
Ragnarok Forum Member Join Date: Jan 2002 Location: near Hell, Services: BE Internet, $kyHD + pace V1, DTT , 19.2+28.2°E+30°W Posts: 2,949	It looks very rough indeed. And so many more button presses, or guessing the short cuts with the number buttons. So glad i got the Media portal PC up and running when I did.

07-11-2009, 11:55	#8
Fatwaz Forum Member Join Date: Sep 2006 Location: Essex Services: 20" Matsui CRT,betamax vcr,BBC Micro computer,BSB squarial ;PSN ID-Fatwazz Posts: 1,828	what makes me laugh is everyone saw the pics and it was also available on anytime to view and everyone said "i cant wait to have it" and littered the forum and others with pointless "why haven't i got it yet" threads for months and now everyone that has it hates it

07-11-2009, 13:08	#9
jacko 2 Forum Member Join Date: Aug 2009 Posts: 52	I hate the new EPG you should have the choice between the old EPG or the new but as always with Sky you have to accept it.

07-11-2009, 21:39	#12
Pencil Forum Member Join Date: Nov 2004 Location: Essex Posts: 1,937	The new EPG ruins the Sky experience. It's slow, poorly designed and full of bugs. The standard has dropped to the equivalent of freeview's EPG

08-11-2009, 01:41	#13
carnoch04 Forum Member Join Date: Jan 2007 Location: West Highlands Services: Sky+HD, btinternet Posts: 1,623	I think it's a big improvement and I have had no problems with it. (Just posting for a bit of balance)

08-11-2009, 22:07	#17
bobby5 Forum Member Join Date: Sep 2002 Posts: 21	New EPG is ace. I love it.

09-11-2009, 13:20	#18
rigney Forum Member Join Date: Mar 2008 Location: Hertfordshire Services: Sky +HD [Samsung], Sharp 52, Virgin BB Posts: 194	I love the new EPG, it's faster, clearer and allows us to see the synopsis without being on the channel. I am sure that any bugs will be fixed in future updates. I would suggest that you put some black tape over the neon display light until this happens. I think that on the whole this new software is a massive leap forward.