How do you activate a new fsfs card - Sky

antenna1 · 10-11-2009, 09:58

How do you activate a brand new white fsfs card not a replament card for the blue card but a brand new ordered white one do have to do a call back does that work on fsfs cards or do you have to call them up? or do they already come active?.

Nigel Goodwin · 10-11-2009, 11:28

Do a callback, easiest and fastest way - you can do a voice call, but a callback is instant, voice takes perhaps 24 hours (not the usual 4 hours for subscription cards).

antenna1 · 10-11-2009, 13:01

Thanks will do a call back then i was not sure if you could do a call back or not as i was told fsfs card info was on another database thanks for the info

Quote:

Originally Posted by Nigel Goodwin

Do a callback, easiest and fastest way - you can do a voice call, but a callback is instant, voice takes perhaps 24 hours (not the usual 4 hours for subscription cards).

billnot · 11-11-2009, 09:30

Quote:

Originally Posted by Nigel Goodwin

Do a callback, easiest and fastest way - you can do a voice call, but a callback is instant, voice takes perhaps 24 hours (not the usual 4 hours for subscription cards).

Callback doesn't usually work for new FSFS cards. I've done about a dozen so far, and of those just three have worked by callback. They were for the same address and were replacements where the originals never arrived. Go figure!

They can be a right pain to activate, as the FSFS numbers often answer with "This service is no longer available"

I'd better add that there's nothing wrong with my callback system - I never have a problem with subscription cards (either by callback or voice call).

JamesE · 11-11-2009, 10:13

I had to get a new white fsfs card to replace my old BBC/Ch4 one. I telephoned and it all switched on while I was talking on the 'phone - clearly the operator was able to do it instantly.

antenna1 · 11-11-2009, 10:45

I am geting the card for a friend i have not received it yet but does it tell you what number you need to call to activate it or do you call the normal sky service telephone number,

Quote:

Originally Posted by JamesE

I had to get a new white fsfs card to replace my old BBC/Ch4 one. I telephoned and it all switched on while I was talking on the 'phone - clearly the operator was able to do it instantly.

Heinz · 11-11-2009, 13:20

Quote:

Originally Posted by antenna1

I am geting the card for a friend i have not received it yet but does it tell you what number you need to call to activate it or do you call the normal sky service telephone number,

I called 0844 824 4400.

http://www.digitalspy.co.uk/forums/s...=#post36191613

coopermanyorks · 11-11-2009, 13:52

I have a new white FSFS card coming here ( home) for a non sub HD box at my weekend place and its not connected to a phone line

Can I insert the card into a sub box here (home) and do a callback on a sub box here then take the white activated card with me and simply insert it in the HD box over there

Any draw backs ?

or am I better taking along a phone extension and hook up the HD box there ?

billnot · 12-11-2009, 08:01

Quote:

Originally Posted by coopermanyorks

Can I insert the card into a sub box here (home) and do a callback on a sub box here then take the white activated card with me and simply insert it in the HD box over there

Any draw backs ?

or am I better taking along a phone extension and hook up the HD box there ?

If you can get it to activate by callback, that should be fine. Whilst a card can only be married to one box, a box can have several cards married to it without affecting the others.

Be aware that some third party channels (such as Racing UK) which can be added to a FSFS card will only work in the right box. I speak from experience!

My advice is that if you can pair it to the box it's going to used in, it's best to do so.

antenna1 · 12-11-2009, 11:28

Well i received the FSFS card today i put it in the skyhd box and hook the box up to the phone line then did a call back and it worked

so Nigel Goodwin was right

.

coopermanyorks · 12-11-2009, 11:54

Quote:

Originally Posted by billnot

If you can get it to activate by callback, that should be fine. Whilst a card can only be married to one box, a box can have several cards married to it without affecting the others.

Be aware that some third party channels (such as Racing UK) which can be added to a FSFS card will only work in the right box. I speak from experience!

My advice is that if you can pair it to the box it's going to used in, it's best to do so.

Quote:

Originally Posted by antenna1

Well i received the FSFS card today i put it in the skyhd box and hook the box up to the phone line then did a call back and it worked

so Nigel Goodwin was right

.

Looks like taking a phone cable through.

Thanks

Nigel Goodwin · 12-11-2009, 12:05

Quote:

Originally Posted by coopermanyorks

Looks like taking a phone cable through.

If you've got the capability it just makes it so much easier, if not you have the more difficult (and longer) voice call method.

coopermanyorks · 12-11-2009, 12:08

Quote:

Originally Posted by Nigel Goodwin

If you've got the capability it just makes it so much easier, if not you have the more difficult (and longer) voice call method.

Yeah,we have a phone line its just not near the HD box so I need to take the extra long cable with me

Nigel Goodwin · 12-11-2009, 14:00

Quote:

Originally Posted by coopermanyorks

Yeah,we have a phone line its just not near the HD box so I need to take the extra long cable with me

A long phone extension lead is a handy think to have on the van

10-11-2009, 09:58	#1
antenna1 Forum Member Join Date: Apr 2009 Posts: 155	How do you activate a new fsfs card How do you activate a brand new white fsfs card not a replament card for the blue card but a brand new ordered white one do have to do a call back does that work on fsfs cards or do you have to call them up? or do they already come active?.

10-11-2009, 11:28	#2
Nigel Goodwin Forum Member Join Date: Apr 2006 Location: North Derbyshire Posts: 19,150	Do a callback, easiest and fastest way - you can do a voice call, but a callback is instant, voice takes perhaps 24 hours (not the usual 4 hours for subscription cards).

11-11-2009, 10:13	#5
JamesE Forum Member Join Date: Dec 2002 Location: Hibaldstow, N. Lincolnshire Services: BTbroadband,DTT,fta & ftv satellite,Digitalb. Posts: 5,249	I had to get a new white fsfs card to replace my old BBC/Ch4 one. I telephoned and it all switched on while I was talking on the 'phone - clearly the operator was able to do it instantly.

11-11-2009, 13:52	#8
coopermanyorks Forum Member Join Date: Jan 2003 Location: Pontefract -In Gods Own County Services: Pace & Thomson HD & Pvr3's in Multiroom-Sky 6 mix & Sports - BB Max Posts: 16,760 Blog Entries: 1	I have a new white FSFS card coming here ( home) for a non sub HD box at my weekend place and its not connected to a phone line Can I insert the card into a sub box here (home) and do a callback on a sub box here then take the white activated card with me and simply insert it in the HD box over there Any draw backs ? or am I better taking along a phone extension and hook up the HD box there ?

12-11-2009, 11:28	#10
antenna1 Forum Member Join Date: Apr 2009 Posts: 155	Well i received the FSFS card today i put it in the skyhd box and hook the box up to the phone line then did a call back and it worked so Nigel Goodwin was right .