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Old 21-09-2006, 05:56   #1
TK421
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update !!!!!1

6:55am - my box is doing an update.
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Old 21-09-2006, 05:59   #2
Vic Mackey
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Mine too. Well bugger me backwards.
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Old 21-09-2006, 06:06   #3
kev1974
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It Sure Looks Like It Able To Change To Wide Screen Now
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Old 21-09-2006, 06:37   #4
Bonedaddy
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Yep just checked and it now enables you to select 720 wide and 1080 wide - at least all those 4.3 channels are banished... does anyone know what else the code drop has on it ? here`s hoping the 2 channel recording saga = white box of death is fixed
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Old 21-09-2006, 06:53   #5
blooyonder
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Never seen that problem myself, but the second thing ive npticed is the ability to turn off pin protection on post watershed channels form the settings menu. Box does seem to respond much quicker as well.
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Old 21-09-2006, 07:31   #6
the porter
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Good morning everyone,

The latest code drop was released early this morning. Below is a list of
fixes that are contained within the drop, TVdrive enhancements and
outstanding issues which are still being investigated by the TVdrive team.

Fixes

This Channel is off-air
With the current code release customers have reported an issue where the
TVDrive will tune away from the currently watched channel or Teleport
programme to the 'Telewest Broadband - This channel is off air' message.
This bug is fixed in this release.

Sky Movies 9 and 10
The interactive application that allows customers to access Sky Movies 9 and
10 out of watershed programming is now always visible.

Interactive Red button applications
A bug existed in the previous code release that caused the red button
service to fail. This is fixed in this release and red button services
should be available at all times.

Recordings cancelled during front-end 'added-time'
This bug is difficult to explain so please bear with us!

Recordings that were cancelled within the front "added time" (if added time
is turned on under TVDrive Xtras) did not terminate properly. This caused
recordings to overrun and subsequent recordings to fail without warning. So
for example, if a 8pm programme had five minutes of front added time the
actual recording would start at 7:55pm If the recording was cancelled at
7:57pm (after the recording had started but before the programme truly
begins) the recording would not finish correctly.

Service Enhancements

Setting up TVDrive in High Definition Mode
We have now made it easier to select the High Definition mode on the
TVDrive.

1) Enter the Display and Audio screen and select the appropriate high
definition mode, then press OK.
2) The user will be prompted "Do you want to test the settings now?" press
OK when ready.
3) Select the High Definition mode on the TV to see the picture. The user
has 30 seconds in which to select the high definition output.
4) When the user sees the high definition pictures press the Text key on
the remote to permanently save the settings.
5) If the user does not press the Text key within the 30 seconds the TV
will revert back to Standard Definition mode.

High Definition Video stretch
Two additional options have been added to the 'High Definition Output format'
setting under the 'Display and Audio' settings screen. 720 Wide and 1080
Wide will stretch 4:3 video and graphics to a 16:9 aspect ratio to fill a
widescreen panel. This will eliminate the black bars seen currently on 4x3
channels or programmes when the TVDrive is set to a High Definition output.

HDMI Audio Override
The HDMI audio override is a setting within the 'Display and Audio' settings
menu.

When set to OFF, the TVDrive will output audio via the optical audio socket
and HDMI sockets in a format negotiated between the TV and the TVDrive, most
likely stereo only.

To force Dolby Digital 5.1 audio (on a channel or Teleport programme
carrying it) to an amplifier this setting should be switched to ON. This
will make the speakers on TVs that don't support Dolby Digital 5.1 go silent
on channels or programmes carrying 5.1.

N.B. It is not possible to set the HDMI output to Stereo and the optical
output to Dolby Digital 5.1 at the same time.

Video Output when archiving
When archiving programs through the VCR SCART socket the aspect ratio output
will now follow the setting on the Display and Audio screen (previously this
was fixed to 4x3 letterbox). So If the TV Display Format is set to
widescreen the content on the VCR output when archiving will also be
widescreen.

Pin Protection Override
The Pin Protection Override is a setting in the Parental Control menu. By
turning View Recorded Content to off all content will be viewable without a
pin (this includes any Adult content.) This setting is only recommended for
households where all users are over 18 years of age.

Recovered Recordings
The Recordings By Date listing will now show more types of recorded content
if an error occurred during recording or during a TVDrive reboot. This
content will be shown at the bottom of the Recordings By Date listing and
will be listed as 'Recovered Content' or content recorded on an 'Unknown'
channel. This includes content that did not record properly because the
TVDrive was full or because the it was powered off.

Outstanding Issues
Audio Cracking and pops
Some customers are experiencing an ongoing intermittent issue with audio
pops on some channels on their TVDrive, made more noticeable if the TVDrive
is connected to a home cinema system. The team is working on this issue and
we apologise for the inconvenience this causes.

Series with more than 10 Episodes a week.
There is an issue with series with more that ten episodes scheduled in a
single week where a random selection of the series will be scheduled,
(coloured red in your TV Guide). Please do not attempt to schedule the
additional (not coloured red) episodes as this will set up another series
recording and will cause conflicts and missed recordings. Each episode will
record correctly as the TV Guide updates, although the recording may not be
shown as scheduled in the Planned Programmes screen.

Black Screen with White Edges
This issue happens when a user is playing back a previous recording while no
programmes are being recorded, then two current recordings start and the
user exits their playback recording whilst the two current recordings are
still ongoing.

A black screen is seen with white edges; this can either be removed by
waiting until the recordings finish or by rebooting your TVDrive. This bug
has been resolved but unfortunately will not be included until the next code
release.

Adult Pay Per View Listings
If adult PPV listings do not appear please reboot your TVDrive after 10am.
The listings for that day should then appear.

If you have any feedback or queries, please let me know and I will forward
them on to the team.
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Old 21-09-2006, 07:46   #7
HomerSimpson200
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I told you so
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Old 21-09-2006, 07:58   #8
Robert__law
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Thanks Telewest at long last widescreen recording to disc
made my day I have had very few problems with tv drive since i got it now the main bug bear is no longer !
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Old 21-09-2006, 08:04   #9
stevebrown
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Quote:
Originally Posted by Robert__law
Thanks Telewest at long last widescreen recording to disc
made my day I have had very few problems with tv drive since i got it now the main bug bear is no longer !
Great, I can now empty my TV Drive!!
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Old 21-09-2006, 08:18   #10
Vic Mackey
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How long do they need to sort out the bloody Black Screen/White Edges problem?
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Old 21-09-2006, 08:26   #11
kgollop
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Quote:
Originally Posted by bj70
How long do they need to sort out the bloody Black Screen/White Edges problem?
They do claim to have fixed it, I guess they just wanted us to have something to look forward to
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Old 21-09-2006, 08:29   #12
nick.king
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It's sorted but not included, not happy with that at all that's one of my main problems.

Oh well at least I won't be paying for my TVDrive until it's resolved!
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Old 21-09-2006, 08:30   #13
stevebrown
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Quote:
Originally Posted by bj70
How long do they need to sort out the bloody Black Screen/White Edges problem?
Well if you read The Porter's post, you'll see it has been fixed, just not in this codedrop.

At the end of the day, you'll probably find they have to prioritise bugs and their fixes, and annoying as this bug may be to you and others, it may not be affecting as many people as, say the DVD widescreen output bug or the Red Button bug, therefore it's not a major priority.

I'm reading that post as being "box bug fixed, but not tested enough to have made this code drop"

Last edited by stevebrown : 21-09-2006 at 08:31.
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Old 21-09-2006, 08:52   #14
shellBryson
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Quote:
Originally Posted by blooyonder
Never seen that problem myself, but the second thing ive npticed is the ability to turn off pin protection on post watershed channels form the settings menu. Box does seem to respond much quicker as well.
I noticed the menus seem quicker this morning too.
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Old 21-09-2006, 08:57   #15
Vic Mackey
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Quote:
Originally Posted by stevebrown
Well if you read The Porter's post, you'll see it has been fixed, just not in this codedrop.

At the end of the day, you'll probably find they have to prioritise bugs and their fixes, and annoying as this bug may be to you and others, it may not be affecting as many people as, say the DVD widescreen output bug or the Red Button bug, therefore it's not a major priority.

I'm reading that post as being "box bug fixed, but not tested enough to have made this code drop"
It is a major problem to quite a few people on here, having to schedule my viewing to make sure I'm not watching something else when there are 2 things recording isn't exactly a great feature of TV Drive!
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Old 21-09-2006, 09:02   #16
stevebrown
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Quote:
Originally Posted by bj70
It is a major problem to quite a few people on here, having to schedule my viewing to make sure I'm not watching something else when there are 2 things recording isn't exactly a great feature of TV Drive!
I agree with you, but at the end of the day, us on here are a small minority compared to the rest of the subscribers, so TW are obviously focusing on other bugs that are affecting the majority.

I don't suffer with the black box issue - I've had it about 3 times, so this not being fixed isn't a problem for me. But on the other hand, the DVD widecreen and the Channel Off Air ones were - and I presume these 2 affected many more people than this black box bug which is why they have been included on this drop.
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Old 21-09-2006, 09:36   #17
Vic Mackey
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Quote:
Originally Posted by stevebrown
I agree with you, but at the end of the day, us on here are a small minority compared to the rest of the subscribers, so TW are obviously focusing on other bugs that are affecting the majority.

I don't suffer with the black box issue - I've had it about 3 times, so this not being fixed isn't a problem for me. But on the other hand, the DVD widecreen and the Channel Off Air ones were - and I presume these 2 affected many more people than this black box bug which is why they have been included on this drop.
Fair enough, I appreciate these are problems which have affected most people, but it does make you question how many people are working on problems as the black box issue has not been fixed in 6 months.
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Old 21-09-2006, 10:30   #18
grassmarket
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I must say I hadn't noticed any of those problems on my system. Well, except this one tucked discreetly away at the end.

Quote:
Originally Posted by the porter
Adult Pay Per View Listings
If adult PPV listings do not appear please reboot your TVDrive after 10am.
The listings for that day should then appear.
Oh, and the red button failure, of course.

Martin
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Old 21-09-2006, 10:35   #19
Simon George
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Quote:
Originally Posted by stevebrown
I agree with you, but at the end of the day, us on here are a small minority compared to the rest of the subscribers, so TW are obviously focusing on other bugs that are affecting the majority.

I don't suffer with the black box issue - I've had it about 3 times, so this not being fixed isn't a problem for me. But on the other hand, the DVD widecreen and the Channel Off Air ones were - and I presume these 2 affected many more people than this black box bug which is why they have been included on this drop.
Is not consumer power a wonderful thing. The "bug" re 4:3 via HDMI is "fixed" with a fix that allows the view to deliberately distort the picture into something it was never intended to be.

On the other hand a real bug that is clearly an actual fault in the software , the white border problem has to wait.

I do not critise TW, they are doing their job and responding to consumer pressure, no matter how perverse the consumer may be

At least the TW solution allows us visually unimpaired viewers to view the picture in its proper aspect ratio - well done to them.
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Old 21-09-2006, 10:48   #20
cheekyangus
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Quote:
Originally Posted by Simon George
On the other hand a real bug that is clearly an actual fault in the software , the white border problem has to wait.
Could it not be that the white border problem is more complicated therefore took longer to sort and hence it didn't meet the deadline to go out in the code drop today?

It may well be higher priority but just took longer to fix.....
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Old 21-09-2006, 11:58   #21
Simon George
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Quote:
Originally Posted by cheekyangus
Could it not be that the white border problem is more complicated therefore took longer to sort and hence it didn't meet the deadline to go out in the code drop today?

It may well be higher priority but just took longer to fix.....
Nope. TW say above that the problem was fixed but was not included in this code drop. Therefore it seems reasonable to suppose that time and resource constraints prevented both this and Strechie-vision being fully tested and integrated included in the same drop.

Still I am glad of the other fixes included as well. We will soon start having to find new things to whine about..
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Old 21-09-2006, 12:03   #22
nick.king
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If it's fixed include it, it can't be any worse than what it is now surely!
This and the channel off air are my major problems, typing in a pin number and stretching the image are not showstoppers where as this black screen problem is.
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Old 21-09-2006, 12:21   #23
stevebrown
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Quote:
Originally Posted by nick.king
If it's fixed include it, it can't be any worse than what it is now surely!
This and the channel off air are my major problems, typing in a pin number and stretching the image are not showstoppers where as this black screen problem is.
This is my point. The black box issue is for you, but not me, whereas the Off Air bug was a major pain for me.

What is critical for one user is not for another user. And I wouldn't be surprised if more were affected by the "Off Air" bug than the black box bug, therefore the Off Air one was fixed first.
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Old 21-09-2006, 13:23   #24
nick.king
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?? I said the channel off air was a major pain for me also, what wasn't and shouldn't be treated as a priority is the pin number setting and ability to stretch the image, these are minor inconveniences and nothing more. The black screen problem basically stops you from viewing TV, now to me that's a major pain, as they say it's fixed why not include it?
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Old 21-09-2006, 13:40   #25
davidweller
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Quote:
Originally Posted by the porter
Fixes

Sky Movies 9 and 10
The interactive application that allows customers to access Sky Movies 9 and
10 out of watershed programming is now always visible.

Interactive Red button applications
A bug existed in the previous code release that caused the red button
service to fail. This is fixed in this release and red button services
should be available at all times.
Well, these still don't work for me.
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