Airport Extreme? - Virgin Media Broadband

monobass · 29-03-2007, 15:52

Hi,

anyone here using an Apple Airport Extreme with your Virgin Cable Broadband? (not phoneline adsl)
Just wondering if there were any compatability issues.

Thanks

Steve

domyates · 29-03-2007, 16:24

no issues!

i have my broadband modem go into an airport extreme set up in a WDS with an airport express to extend the range and let me use airtunes with my stereo !

works fine. !!

RobAnt · 29-03-2007, 16:52

Quote:

Originally Posted by monobass

Hi,

anyone here using an Apple Airport Extreme with your Virgin Cable Broadband? (not phoneline adsl)
Just wondering if there were any compatability issues.

Thanks

Steve

Which model is it?

monobass · 30-03-2007, 11:04

Quote:

Originally Posted by RobAnt

Which model is it?

just the standard one, supports 'g' - 54mbps

domyates - cool

RobAnt · 30-03-2007, 11:58

So long as it is the right one for the type of Internet enabling service you're (cable/adsl) on it should be fine.

TheBigM · 30-03-2007, 12:02

as long as that Apple router you mention has a 10/100 WAN ethernet port that's all you need to know. Older models may have 10meg WAN ethernet ports which aren't useful for those on the 10meg broadband.

shellBryson · 30-03-2007, 12:31

Quote:

Originally Posted by monobass

Hi,

anyone here using an Apple Airport Extreme with your Virgin Cable Broadband? (not phoneline adsl)
Just wondering if there were any compatability issues.

Thanks

Steve

I have an Airport Extreme card in my Mac Pro (intel), and the whatever airport that comes in the old G4 PowerBooks. Both work fine with the Virgin-supplied wireless router and our 10meg broadband. No issues at all here.

bgcamb · 29-07-2007, 15:46

Last week, I got a NTL250 modem from Virgin Media (formerly NTL). I have it connected to an Airport Extreme from the US, the spaceship-shaped one, by an ethernet cable. I am trying to wirelessly connect two macs (a MacBook Pro and an iBook G4, also from the US).

The Airport Extreme is set to use DHCP, sharing a single IP address using 10.0.1.1 addressing. When I turn the modem off and back on, DHCP assigns the sole NTL IP to the first machine turned on, an 81.107.x.x IP, and this works just fine for just one computer. When I turn things on in the proper order instead (all off for several minutes, then modem on, airport on, computers on, with several minutes delay between each to make sure they're completely established), I get 10.0.1.2 and 10.0.1.3 IP addresses on the first two computers turned on, as expected, and both have a Network Status saying that each is connected to the Internet via Airport, and I can see that they're getting the Airport connections -- but they're not finding any web addresses successfully, even when I restart the computers.

I'd appreciate help from anyone! Thanks.

ashpole · 29-07-2007, 18:34

Try this, assuming you're running OSX: open System Preferences; select Network; press the "Assist me" button at the bottom and then select "Diagnostics...".

Report back on what it says after you've gone through the various stages.

bgcamb · 29-07-2007, 19:56

Okay, I tried that. When I started, green lights were on Airport, Airport Settings, Network Settings, ISP, and Orange lights were on Internet and Server. When I finished, only Airport was green, and the other five were red and said "Failed". "Network diagnostics cannot fix the current network problems". Any advice?

It works fine when I re-set the modem and then renew the DHCP lease, but it looks like then the modem gives the first computer the sole NTL-assigned IP address, and only that computer can hook up. I need to hook up 2 computers.

ashpole · 30-07-2007, 08:45

It sounds like it's stuck in a strange mode of bridging and NAT so try this.

I'm assuming it's not the grey Airport Extreme base station but the white model? If so do a "Hard Reset" using the instructions found here. You might also want to check you're using the latest firmware.

When you've done the hard reset the base-station will be in a working "out of the box" state, although you wouldn't use it like this (passwords, security etc) try it without changing any settings.

bgcamb · 30-07-2007, 11:34

Yep, it's the white spaceship-shaped Airport Extreme. It's running on Airport Admin Utility 4.2.3.

I tried a hard reset, which looks like it reset the Airport Extreme as expected (it renamed it, etc), but I still can't connect unless I get DHCP to give the first computer I turn on the NTL IP... so I can only connect one computer wirelessly still.

bgcamb · 30-07-2007, 11:48

After the hard reset, I switched the connection to the NTL modem from the LAN port to the WAN port on the back of the Airport Extreme, and now it's working perfectly. I know I tried this before, but something I've changed since then (perhaps the hard reset?) probably made the difference now.

Thanks everyone for the help!

ashpole · 30-07-2007, 18:54

Great, that's a relief!! Just to be sure: your cable modem must be connected to the AEB's WAN port and never to a LAN port.

29-03-2007, 15:52	#1
monobass Forum Member Join Date: Mar 2007 Posts: 4	Airport Extreme? Hi, anyone here using an Apple Airport Extreme with your Virgin Cable Broadband? (not phoneline adsl) Just wondering if there were any compatability issues. Thanks Steve

29-07-2007, 15:46	#8
bgcamb Forum Member Join Date: Jul 2007 Posts: 4	NTL Virgin Media and Airport Extreme - can anyone solve problem? Last week, I got a NTL250 modem from Virgin Media (formerly NTL). I have it connected to an Airport Extreme from the US, the spaceship-shaped one, by an ethernet cable. I am trying to wirelessly connect two macs (a MacBook Pro and an iBook G4, also from the US). The Airport Extreme is set to use DHCP, sharing a single IP address using 10.0.1.1 addressing. When I turn the modem off and back on, DHCP assigns the sole NTL IP to the first machine turned on, an 81.107.x.x IP, and this works just fine for just one computer. When I turn things on in the proper order instead (all off for several minutes, then modem on, airport on, computers on, with several minutes delay between each to make sure they're completely established), I get 10.0.1.2 and 10.0.1.3 IP addresses on the first two computers turned on, as expected, and both have a Network Status saying that each is connected to the Internet via Airport, and I can see that they're getting the Airport connections -- but they're not finding any web addresses successfully, even when I restart the computers. I'd appreciate help from anyone! Thanks.

29-07-2007, 19:56	#10
bgcamb Forum Member Join Date: Jul 2007 Posts: 4	NTL and Airport Okay, I tried that. When I started, green lights were on Airport, Airport Settings, Network Settings, ISP, and Orange lights were on Internet and Server. When I finished, only Airport was green, and the other five were red and said "Failed". "Network diagnostics cannot fix the current network problems". Any advice? It works fine when I re-set the modem and then renew the DHCP lease, but it looks like then the modem gives the first computer the sole NTL-assigned IP address, and only that computer can hook up. I need to hook up 2 computers.

30-07-2007, 11:34	#12
bgcamb Forum Member Join Date: Jul 2007 Posts: 4	still no luck Yep, it's the white spaceship-shaped Airport Extreme. It's running on Airport Admin Utility 4.2.3. I tried a hard reset, which looks like it reset the Airport Extreme as expected (it renamed it, etc), but I still can't connect unless I get DHCP to give the first computer I turn on the NTL IP... so I can only connect one computer wirelessly still.

30-07-2007, 11:48	#13
bgcamb Forum Member Join Date: Jul 2007 Posts: 4	It Works! After the hard reset, I switched the connection to the NTL modem from the LAN port to the WAN port on the back of the Airport Extreme, and now it's working perfectly. I know I tried this before, but something I've changed since then (perhaps the hard reset?) probably made the difference now. Thanks everyone for the help!

29-03-2007, 16:24	#2
domyates Forum Member Join Date: Jan 2006 Location: solihull Services: sky+, sky talk, sky bb max Posts: 76	no issues! i have my broadband modem go into an airport extreme set up in a WDS with an airport express to extend the range and let me use airtunes with my stereo ! works fine. !!

30-03-2007, 11:58	#5
RobAnt Forum Member Join Date: Jun 2003 Location: South West Services: Virgin Broadband, TV, Phone Posts: 8,670	So long as it is the right one for the type of Internet enabling service you're (cable/adsl) on it should be fine.

30-03-2007, 12:02	#6
TheBigM Forum Member Join Date: Aug 2004 Location: moon Posts: 6,801	as long as that Apple router you mention has a 10/100 WAN ethernet port that's all you need to know. Older models may have 10meg WAN ethernet ports which aren't useful for those on the 10meg broadband.

29-07-2007, 18:34	#9
ashpole Forum Member Join Date: Sep 2006 Posts: 54	Try this, assuming you're running OSX: open System Preferences; select Network; press the "Assist me" button at the bottom and then select "Diagnostics...". Report back on what it says after you've gone through the various stages.

30-07-2007, 08:45	#11
ashpole Forum Member Join Date: Sep 2006 Posts: 54	It sounds like it's stuck in a strange mode of bridging and NAT so try this. I'm assuming it's not the grey Airport Extreme base station but the white model? If so do a "Hard Reset" using the instructions found here. You might also want to check you're using the latest firmware. When you've done the hard reset the base-station will be in a working "out of the box" state, although you wouldn't use it like this (passwords, security etc) try it without changing any settings.

30-07-2007, 18:54	#14
ashpole Forum Member Join Date: Sep 2006 Posts: 54	Great, that's a relief!! Just to be sure: your cable modem must be connected to the AEB's WAN port and never to a LAN port.