[jonmorris]

The 'forced EPG' was updated when the last Thomson box was done - or possibly when they did a final sweep to catch boxes not done first time around.

As we've been warned, forcing an update could actually result in you missing the update (and being made to wait for the next sweep, or when it becomes available via a forced update).

If you have had your box on and plugged in, standby or not, there's no reason to think you'll have missed it. It will just mean your box wasn't 'triggered' and the solution is to wait, I'd have thought.

[TheAmazingDanny]

Originally Posted by cookyboy

Why are you doing forced updates. If your box downloaded the new EPG the other night, Sky could be updating you anytime, not just last night. They might do some tonight for all you know. You're probably losing the new EPG by forcing. Talk about impatience.

Correction.

Tried it this morning because, rather duffly, I assumed that all Pace's would be done this morning, and that mine must have missed it, and knowing that the Thomson's where on the stream, I assumed that too.

I then logged onto Digital Spy and realised that most people didn't get it either, and as a result I have indeed shot myself in the foot.

I wasn't going "lolwheresmyepg" though. I was just stupid enough to assume it'd be done and there on the stream.

[ian-d]

Now getting reports from Pace owners of not having access to 'now and next' data with new EPG...did Sky even test this before release

[TheAmazingDanny]

Originally Posted by ian-d

Now getting reports from Pace owners of not having access to 'now and next' data with new EPG...did Sky even test this before release

For 12 long, hard months apparently. xD

Would love to have tried the first alpha build, I bet that was the buggiest software since Windows ME.

[mdw009]

With the thomson boxes all now done you can down force update the new epg if you missed the update.If all the pace boxes have been done in one go it stands to reason you could do the same.But looks like the thomson boxes have there own software version, so is more likely there will be no update stream till all makes are done.

[michael37]

Originally Posted by mdw009

With the thomson boxes all now done you can down force update the new epg if you missed the update.If all the pace boxes have been done in one go it stands to reason you could do the same.But looks like the thomson boxes have there own software version, so is more likely there will be no update stream till all makes are done.

Not necessarily - the forced update stream (high speed update stream) is usually left with the old EPG in case there is a serious problem with the rollout, and large number of boxes need to be rolled back in a hurry. With the Thompsons because the rollout took over a month, then by the time of the last updates Sky would be very confident that it would be Ok - so there was no reason to delay changing the forced update stream.

If all the Paces were meant to be updated today Sky will no doubt want to wait a little before switching the forced update stream, just in case an unexpected issue affects them. My view is that -even if all the Pace boxes were to be updated today - the forced update stream will not be changed over for at least a couple of weeks.

[jonmorris]

Originally Posted by ian-d

Now getting reports from Pace owners of not having access to 'now and next' data with new EPG...did Sky even test this before release

You lose this every hour when the box decides to check for new data. It's pretty lame that there's no cache of the EPG to allow near-constant access to the guide (including now/next) but hardly suprising.

[coopermanyorks]

Originally Posted by ian-d

Now getting reports from Pace owners of not having access to 'now and next' data with new EPG...did Sky even test this before release

What happens if they press "i" button or the blue button whilst watching live Tv ?

Is it just the data updating ?

[mdw009]

Makes sense.But still think that all the other makes will have the same software version and there will be no update stream untill they have all been done.Only time will tell.

[bobcar]

Originally Posted by jonmorris

You lose this every hour when the box decides to check for new data. It's pretty lame that there's no cache of the EPG to allow near-constant access to the guide (including now/next) but hardly suprising.

That's incredibly lame, you mean they've improved it by making it inaccessible some of the time?

[jonmorris]

Wait until xx59 and see what it does on the hour. It should start looking for updates, with the big EPG download done during the night.

I found it rather annoying, but not as annoying as the fact the now/next will time out - and so you'll go through looking for something, pause to read a description and then - bang - back to the current programme/channel you're watching.

Grrr!

[Arthur Hucksake]

I wish everyone who gets updated today ...good luck, your going to need it. lol

[seancanderson]

People have already been updated, Arthur.

The rest of us have missed out and it looks like we'll have to wait till Tuesday or longer.

[ian-d]

Originally Posted by coopermanyorks

What happens if they press "i" button or the blue button whilst watching live Tv ?

Is it just the data updating ?

Cannot say for sure mate, every test they carried out resulted in no further information being available. Probably doesn't help that they are in the far east of Europe

Presumably Sky changed the frequency of the EPG?

[PeteA]

Well, from being initially fairly happy with the new EPG, with only the auto-standby not working being my only issue, I now have a dead (Thomson) box.

Over the last week, I started to suffer with pixellation and no signal on a couple of live channels. Then I started to get pixellation on recordings. Next the no signal spread to about half the channels, and recordings began to fail. Signal strength/lock on both tuners was fine at this point.

Now finally this morning after a power cycle, I'm getting no signal at all on either tuner.

I'm having my PSU upgraded tomorrow (which is something I'd been planning to do for a while anyway), but I'm not now hopeful that this will cure the issue. May also fit a Sammy F1 that I have while I've got the box open as well to see if that helps.

Not sure what to do if that doesn't solve the issue. Very reluctant to get a Sky refurb pile of crap.

[Arthur Hucksake]

Originally Posted by PeteA

Well, from being initially fairly happy with the new EPG, with only the auto-standby not working being my only issue, I now have a dead (Thomson) box.

Over the last week, I started to suffer with pixellation and no signal on a couple of live channels. Then I started to get pixellation on recordings. Next the no signal spread to about half the channels, and recordings began to fail. Signal strength/lock on both tuners was fine at this point.

Now finally this morning after a power cycle, I'm getting no signal at all on either tuner.

I'm having my PSU upgraded tomorrow (which is something I'd been planning to do for a while anyway), but I'm not now hopeful that this will cure the issue. May also fit a Sammy F1 that I have while I've got the box open as well to see if that helps.

Not sure what to do if that doesn't solve the issue. Very reluctant to get a Sky refurb pile of crap.

Out of interest, is your Thomsons model number ending in 011?

[richest]

[quote=PeteA;32562590]Well, from being initially fairly happy with the new EPG, with only the auto-standby not working being my only issue, I now have a dead (Thomson) box.

Over the last week, I started to suffer with pixellation and no signal on a couple of live channels. Then I started to get pixellation on recordings. Next the no signal spread to about half the channels, and recordings began to fail. Signal strength/lock on both tuners was fine at this point.



I have the same story, ok for the first week then issues as above. Sky are coming next week to fix lol or replace both boxes free. One is 15 months old and the other 9 months old, both Thomson.

[Tractor Matt]

Originally Posted by sasker

9F3003 and just finished playing for 15 minutes.

Model no : 2.2.22
Vers no : 9F3003
Op Sys Vers : 1.32B12
EPG : sky+8.4.0.MultiPlatform.v3.0.0


First impression though is that it is a lot faster and smoother than it ever was on my crappy Thomson box (with Satcure)

Pace owners now have the contrast setting working properely as before the only usable setting for mine was, medium.

PQ on an SD and HD program I watched last night looked exactly the same. Seems this may also be a Thomson only issue.

Front panel indicator bug is still their which I expected it to be. Not a major issue for me anyway

Wasn't looking forward to getting it but it has proved me wrong within 5 mins of playing.

Now off to earn some money so will continue to play when I get home from work.

I have to say that my initial impression was that the SD picture may have looked a little 'softer', although it's difficult to be sure at this early stage. (I also agree that the condensed HD image you see on the mini-TV in the guide looks so sharp that it can affect your perception of the 'big picture'!)

How does the Front Panel Indicator bug manifest itself? When I turned it off, that seemed to work just fine (i.e. when using Live Pause). The little 'play' triangle remained lit, but the circular lights stopped. I tend to leave these on anyway, so if this is still an issue it's unlikely to bother me too much.

Admittedly I've not really had time to play around with it much yet, what with having to work and all.

[stuartf]

I thought I report back on an experiment.

I turned off Anytime about a week ago. So far I have not lost lock on one of the satellite channels, no recordings have failed and there has been no picture break up

May be coincidence but I'm sticking with it for now

Stuart

Thompson box with new EPG and 1TB Samsung internal disk

[snaithg]

Originally Posted by Tractor Matt

...............How does the Front Panel Indicator bug manifest itself? When I turned it off, that seemed to work just fine (i.e. when using Live Pause). The little 'play' triangle remained lit, but the circular lights stopped. I tend to leave these on anyway, so if this is still an issue it's unlikely to bother me too much......

It only stays "OFF" for the duration of the current playback. Next time that you play a recording the indicator will be active again.

At least that's how it behaves on the Thomsons.


Graham.

[Tractor Matt]

Originally Posted by snaithg

It only stays "OFF" for the duration of the current playback. Next time that you play a recording the indicator will be active again.

At least that's how it behaves on the Thomsons.


Graham.

Thanks Graham.

Sasker obviously had a better understanding of the initial problem than I did, but I'll give it another go tonight just to satisfy my own curiosity.

[PeteA]

Originally Posted by Arthur Hucksake

Out of interest, is your Thomsons model number ending in 011?

No, it's an 007

[Ayce]

Originally Posted by ian-d

Now getting reports from Pace owners of not having access to 'now and next' data with new EPG...did Sky even test this before release

Class.... ok theres bound to be a couple of bugs but a lot of these seem to be major functional issues.... hwo can you miss that sort of thing ?

Terran

[tt1986]

Originally Posted by Ayce

Class.... ok theres bound to be a couple of bugs but a lot of these seem to be major functional issues.... hwo can you miss that sort of thing ?

Terran

To be fair, there's only been one or two reports of this on this forum.

[jonmorris]

Originally Posted by PeteA

Now finally this morning after a power cycle, I'm getting no signal at all on either tuner.

I'm surprised Buncecount hasn't said it yet, but are you sure it's not a faulty dish alignment?

Let us know how many capacitors had failed after will you? I was amazed my Thomson could even switch on after I saw the state of mine.