Sony Online Entertainment took its servers offline on Monday in light of the ongoing investigation into the recent PSN hack.
In a statement on the game's Facebook page, the DC Universe Online team said that impacted players would be compensated, before stressing that all characters and items are safely stored.
"We wanted to provide everyone with a quick update regarding the 'make good' plan you've been reading about," the statement said.
"First, all impacted players will receive 30 days subscription credit plus one day for each day the service was unavailable. Also every impacted player will receive a Batman-inspired mask appearance item.
"Please bear with us as the complexities of the subscription server dictate how and when this will be available along with pertinent details. We will be releasing more information this week. Thanks again for your patience!"
PSN services have been down since April 20, but are expected to resume this week.
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