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'Dead Island: Riptide' codes accidentally redeem 'Dark Souls' on Steam

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A mix-up has seen redemption codes for Dead Island: Riptide provide users with copies of Namco Bandai's Dark Souls instead.

Several UK gamers have complained about the mix-up on the Steam forums.

The team of survivors take on more hordes of zombies in Dead Island: Riptide

© Deep Silver

'Dead Island: Riptide' screenshot



"To the best of my knowledge this issue would affect retail copies in the United Kingdom and Nordic countries," said a Steam representative.

"Dark Souls in an amazing game but you probably bought Dead Island: Riptide to play Dead Island: Riptide!

"For those of you who don't know this, Dark Souls is not a Deep Silver game. We are aware of this mix up by whoever printed these codes for a completely different game from a different publisher and are working on a best possible solution to help affected players and retailers.

Gaming Review: Dark Souls

© Namco Bandai



"We've worked with Steam to resolve this issue. If you are getting your retail copy of Dead Island: Riptide today, the code will work properly. If you had redeemed it and received Dark Souls instead, please contact Steam support. They are aware of the issue and will make sure the correct game will be attached to your account."

Deep Silver recently apologised for the inclusion of a dismembered female body on its Dead Island: Riptide Zombie Bait Edition. Watch a trailer for the game below:

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