Gaming
Tesco refuses to honour £33 Xbox sales
Published Saturday, Nov 17 2007, 07:59 GMT | By David Gibbon
Following last week's news that supermarket giant Tesco had been advertising an Xbox 360 hardware bundle for the knock-down price of just £33.24, the firm has told DS it will not honour buyers of the console at the ultra low price.
The highly publicised error saw thousands of gamers race to Tesco's website in an attempt to order the console, which the firm claims was caused by a supplier error, stating that the problem also affected other high-street retailers' websites.
Although Trading Standards told DS, "The consumer should only have to pay the price given at the time the order was placed," a Tesco press officer has said the store cannot supply the console to those who bought it at the ultra low price.
He told DS: "Whilst we are committed to keeping prices as low as possible this deal was literally too good to be true. It was an error by our supplier for which we sincerely apologise and unfortunately the orders cannot be processed."
The highly publicised error saw thousands of gamers race to Tesco's website in an attempt to order the console, which the firm claims was caused by a supplier error, stating that the problem also affected other high-street retailers' websites.
Although Trading Standards told DS, "The consumer should only have to pay the price given at the time the order was placed," a Tesco press officer has said the store cannot supply the console to those who bought it at the ultra low price.
He told DS: "Whilst we are committed to keeping prices as low as possible this deal was literally too good to be true. It was an error by our supplier for which we sincerely apologise and unfortunately the orders cannot be processed."
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