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'The X Factor' cleared over Zoe Alexander treatment

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Ofcom has today (March 4) rejected a complaint from Zoe Alexander - the X Factor contestant who flew into a violent rage after being rejected by the judges - that she was unfairly treated by the ITV show.

When Alexander auditioned on The X Factor on August 18 last year, she revealed that she was a tribute act to American singer-songwriter Pink, but said she wanted to move away from it.



The judges expressed their surprise after she performed 'So What' by Pink, and allowed her to perform a second song by Emeli Sandé.

But it wasn't enough, and she was not put through to the next round, with the judges saying that she should "find her voice" as an artist.

To this, Alexander angrily responded: "You told me to sing a Pink song, I didn't want to sing a Pink song. You guys told me to sing a Pink song."

The Welsh singer then shocked the show's judges - Louis Walsh, Tulisa Contostavlos, Gary Barlow and Nicole Scherzinger - with an expletive-filled tirade, before heading off stage pushing cameras and attacking the set.

She was eventually escorted away from the backstage area in hysterics.

Alexander told Ofcom that she had been forced to sing the Pink song by the X Factor programme makers, despite stating that she wanted to move away from that.

She claimed that her contact at The X Factor had ignored her track choices, changed her song list and dictated her outfit and hairstyle, insisting on her appearing as Pink.

The X Factor 2012 - Episode 1: Zoe

© ITV / Thames TV



The singer said that her outburst - which culminated in her slapping the series producer in the face - was because she realised she had been "set up by the programme makers".

In a somewhat bizarre submission to Ofcom, Alexander also claimed that ITV had used computer generated imagery (CGI) and clever editing to "create an unfair impression of her and her behaviour".

ITV denied that her song choices had been ignored, but did admit to 'advising' Alexander that she should consider including a Pink song as one of her five track selections.

The broadcaster said that The X Factor's production team had found that "many tribute artists who applied to audition were well versed in singing songs they regularly performed, but may not be so proficient when singing a song with which they were less familiar".

ITV said that Alexander's violent reaction after the rejection was "unacceptable by any standards, whatever her perceived grievance", and denied that it had edited or used CGI to portray her in a bad light.

Ofcom backed ITV's actions in the situation, and said that it was "not unreasonable" for the broadcaster to film Alexander's angry reaction to being rejected.

The regulator also noted that the programme makers had "stopped filming Miss Alexander at an earlier stage than when they would ordinarily stop, due to her emotional state".

"Ofcom did not consider that the programme makers were unfair in their dealings with Miss Alexander," said the regulator.

"Ofcom therefore found that there was no unfairness to Miss Alexander in this respect."

The media regulator also rejected a similar complaint from Alexander's father, Glenn Smith, who came on stage during the show to remonstrate with the judges over their rejection of his daughter.

Photo gallery - The X Factor's most controversial moments:

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