Mean Fiddler boss Melvyn Benn has denied there were problems in the ticket selling system for the promoter's Reading and Leeds festivals.

The company had apparently admitted that slow processing had resulted in some fans being told they had tickets when their orders were later refused.

However, Benn says the buyers were actually told to wait for confirmation - a message they may have misread.

He declared: "There were no tickets for Reading and Leeds that were cancelled at all, there were a number of applications that were rejected but at no time was a completed and confirmed application ever cancelled.

"Everybody got a note that said thank for your application and this isn't a confirmation, confirmation will be sent within the next three or four hours and some people took that as being that they'd got the tickets.

"But they didn't get the tickets because either they'd inputted the wrong card number or the card didn't have enough money on it."