Julia then talks to Imogen, believing Lauren and she were friends for a while at least. Imogen claims not, revealing that Lauren made her life hell. Julia is stunned at the extent of the bullying and apologises.
Next, Julia speaks to Cherry who suggests that Lauren just went on holiday - adding that a lot of casual workers go on leave at the drop of a hat. However, Julia isn't entirely convinced and Kevin tries to call Lauren for the rest of the day.
Meanwhile, Heston is happily practising his Mikado songs until Mrs Tembe gets involved and tries to improve his tuneless performance. Heston's confidence is knocked, but Mrs Tembe soon cheers him again by insisting his energy and unique interpretation is perfect.
Elsewhere, Jimmi becomes embroiled with a man who has accidentally eaten an engagement ring meant for his brother's girlfriend, which is needed that evening!