Whitney gets a surprise visitor

It's revision time for Whitney, but Bianca's concerned about how she's coping with the pressure. Acknowledging her own shortcomings, Bianca urges her not to throw her life away before it's even begun. Over breakfast, she berates Ricky for not doing enough around the house. Realisation soon hits for Bianca that she's probably entitled to money from Ian because of the café fire and so decides to phone Citizens Advice.

Meanwhile, Whitney relents and decides to sit her exams. On her return from her IT paper, Bianca's planned a girls' night in. However, their excitement is soon interrupted by the arrival of Whitney's teacher, who informs Bianca that Whitney hasn't fully completed any of her exam papers. The teacher's taken aback, though, when Bianca lambastes her for not pushing Whitney more than she is, considering her situation.

A row between mother and 'daughter' ensues, resulting in Bianca telling Whitney to either concentrate on school or get a job to pay her way. However, Whitney's shocked when she opens the door to a familiar face...

Elsewhere, Pat checks in on Dot and is concerned to see that she's not herself in the slightest; and Shirley becomes jealous when Phil seems to be paying a lot of attention to Dawn.