Tech
EPG problems for Midlands, Yorkshire
Published Tuesday, Jan 31 2006, 13:08 GMT | By Alan Jay and Neil Wilkes
Sky has apologised for an EPG problem affecting some customers in the Midlands and Yorkshire regions.
Viewers tuned to BBC One suffered a loss in EPG listings and, although live viewing was unaffected, scheduled Sky+ programmes failed to record.
"Working with the BBC, we believe we have isolated the issue to a change made at their broadcast systems last weekend," a Sky spokesman told Digital Spy. "Just after 10.00am today, a correction was made which we believe has resolved the issue."
He added: "Viewers who continue to experience the problem should first attempt a simple channel change. If this does not work, we recommend they turn the power off and on at the socket."
Viewers tuned to BBC One suffered a loss in EPG listings and, although live viewing was unaffected, scheduled Sky+ programmes failed to record.
"Working with the BBC, we believe we have isolated the issue to a change made at their broadcast systems last weekend," a Sky spokesman told Digital Spy. "Just after 10.00am today, a correction was made which we believe has resolved the issue."
He added: "Viewers who continue to experience the problem should first attempt a simple channel change. If this does not work, we recommend they turn the power off and on at the socket."
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