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BlackBerry users hit by new system failure

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BlackBerry mobile phone users have been hit by a new system failure.

Internet services, including email, browsing and BBM messenger, have been cut off for some corporate and consumer users.

Blackberry

© PA Images

Blackberry

© PA Images



"We are currently experiencing a BlackBerry service issue impacting some users in Europe, Middle East and Africa," manufacturer RIM confirmed.

"All relevant support teams are working to resolve the issue. We apologise to any customers who may be affected."

According to The Daily Telegraph, the issue is only affecting Vodafone customers, but the network provider has said that the problem lies with BlackBerry's systems.

"Blackberry/RIM have confirmed that they are experiencing issues with services such as BBM, email and internet and that they are working to fix this," a Vodafone spokeswoman said

"Vodafone has not been given an estimated fix time but we're asking RIM to keep us updated.

"Customers wanting more information should contact Blackberry directly."

Last October, BlackBerry services experienced large-scale service disruption for several days after a server crash.

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