Virgin Media spoke to 2,000 people for its Our Digital Future study of the UK and explored issues including piracy, data protection, the internet and society, child protection and the allocation of internet resources.
Chief executive officer at Virgin Media Neil Berkett said: "We wanted to find out what the British public really thought about digital issues and how it's impacting their lives.
"A survey, no matter how comprehensive, can only go so far so that's why we took this initiative on the road to try to get people to open up about their concerns as well as the things they love.
"By starting a conversation with consumers about our shared digital future, it will help us to shape not just our own services but influence what Government, media and the industry is doing."
He added: "We take our responsibilities as a communications company very seriously and recognise that a one-size-fits-all approach isn't always the best way to tackle complicated issues.
"We hope this initiative will help us to ensure consumers are better able to navigate through what can sometimes feel like a complex digital world."
In the area of piracy, 67% of women claimed never to have used an illicit website, compared to 54% of men.
Additionally, 29% of adults who have used a paid service to watch TV, video and film online have also used unofficial or illicit downloading or streaming websites.
The survey also found that 43% of adults prioritised choosing an ISP that is honest and transparent about the broadband speeds it offers.
87% cited consistent connection speed as a vital reason for choosing a particular provider, while 34% believed that ISPs should limit high-usage households to ensure consistent service.