Chloe Hickinbottom auditions in Birmingham, performing her own version of Dame Vera Lynn's hit 'White Cliffs Of Dover'. She gets a standing ovation and wins gushing praise from the judges.
"I definitely wasn't expecting that. You have an old-fashioned big voice," says Amanda Holden.
Piers Morgan comments: "I've never heard anything like that. You could be 40 or 50 years old." Music mogul Louis Walsh also applauds Hickinbottom, adding: "I think you could sell records."
Britain's Got Talent returns on Saturday at 8pm on ITV1.