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Rex Features
Speaking to TV Guide, Baker said that Charles has redeeming qualities, which fans will see shortly.
"I've never been so hated in my life," he said. "I think it's the way [fans] should feel. We came on to the show and started wreaking havoc.
"I'm not like Charles in my everyday life. If I step on an ant, I go into mourning over it. I don't want to ruffle any feathers, so to go up there and do it is actually a blast. The show needs a bad guy. You can't have drama without [one]."
Asked if Charles will redeem himself, he replied: "Yeah, people are going to start seeing that when it comes to doing our jobs, we definitely come through for them.
"I think it's going to take a while for people to be won over by any one of the Mercy Westers in particular. It's going to be difficult in future episodes for them."
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